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Interactive Intelligence reports growth in 2009 revenues

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David Paulding, Interactive Intelligence regional sales director
Global provider of unified IP business communications solutions, Interactive Intelligence announced a quarterly revenue growth of 14,8% and annual revenue growth of 8,2% in 2009, expecting an increase of about 10% in total revenues for 2010.

The company reported total revenues of $35,9 million in the last quarter of 2009, an increase of 14,8% compared to $31,3 million in the fourth quarter of 2008. Overall, Interactive Intelligence had an increase of 8,2% in total sales for 2009, from $121.4 million in 2008 to $131.4 million.


“Despite the challenging economy, we executed well throughout the year with strong 16,2% product revenue growth in the fourth quarter”, said Interactive Intelligence founder and CEO, Donald E. Brown.

Product revenue grew from $15.4 million in the fourth quarter of 2008 to $18.0 million in the analyzed period, while services revenue topped up to $17.9 million, compared to $15.9 million in the fourth quarter of 2008.

“In 2009 we continued to go up-market with more than double the number of $1 million-plus orders compared to 2008. We also executed well last year on our communications-as-a-service business with more than 50% revenue growth over 2008”, added Brown, estimating “an increase of about 10%” in overall revenues for this year.

The company ended last year with product revenues of $63.1 million and services revenues of $68.3 million, up from $60.3 million and $61.2 million respectively in 2008.

Interactive Intelligence is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and enterprise messaging.

Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. The company was founded in 1994 and has more than 3,000 customers worldwide.

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