IBM, Gauteng Government launches Supatsela


IBM.jpgJohannesburg, (IT News Africa) –IBM South Africa has partnered with Gauteng province to launch a multi-million rand initiative,Supatsela project, to improve service delivery in the province.

The project aim to use technology as a catalyst to speed service delivery and enhance reporting mechanisms and improve filing system.

IBM GBS and SAP Solutions Manager, Shirley Jones, told IT News Africa on Wednesday that the project, which kicked of in 2007, was driven by the IBM led consortium in partnership with the Gauteng Department of Social Development and the Gauteng Shared Services Centre.

”Supatsela will allow for increased productivity and turnaround time, a single point of entry for all services provided by the department, paper reduction and improved cooperation planning leading to more informed business decisions,” said Jones.

Gauteng Provincial Head of Social Development, Bheki Sibeko, shared his sentiments saying, “This is one of the many initiatives undertaken by the Gauteng Social Development in its key strategic objective to speed up service delivery in the province.”


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