Posts Tagged ‘tech opinions’

  • Dawie

    ITSM principles can benefit SMEs

    July 8, 2014 • OpinionComments Off

    IT Service Management (ITSM) is a concept that is generally thought to apply only to large enterprises. It is typically associated with acronyms such as ITIL, CoBIT and ISO 20000, as well as expensive software solutions that are well outside of the budget of...