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Posts Tagged ‘PBX solutions’

  • Stephen King

    5 points to consider when assessing a recovery site for your contact centre

    July 9, 2014 • Opinion, Top StoriesComments Off on 5 points to consider when assessing a recovery site for your contact centre

    Contact or Call centres have become vital sales and support hubs for many companies, which means that a recovery plan forms a vital component of their business continuity strategies. But an effective disaster recovery site for a contact centre must meet...

  • Cloud PBX changes face of telecoms market

    December 5, 2011 • OpinionComments Off on Cloud PBX changes face of telecoms market

    “Things change, sometimes very quickly and not always out in the open,” says Rob Lith, Director of Connection Telecom. “So it is with hosted or cloud PBX solutions.” Since BMI-TechKnowledge published the latest SA PBX market report (April 2011), there...