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Posts Tagged ‘Marval’

  • DevOps

    DevOps: Is it the missing link?

    September 13, 2017 • Opinion, Top StoriesComments Off on DevOps: Is it the missing link?

    For IT Professionals, the idea of having a more collaborative approach between development and operations is highly appealing. Getting rid of the isolated “siloes”, opening up to feedback and building consorts across the product lifecycle, from design to...

  • Edward Carbutt, Executive Director at Marval South Africa

    Choosing the right Service Management model for your business

    May 27, 2014 • OpinionComments Off on Choosing the right Service Management model for your business

    IT Service Management (ITSM) enables organisations to improve service delivery and increase customer satisfaction. In a world where the customer has become more demanding and discriminating than ever before, ITSM is increasingly being acknowledged as an...