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Posts Tagged ‘IT professionals’

  • Interactive Intelligence

    Interactive Intelligence reveals customer service survey results

    June 25, 2014 • Company NewsComments Off on Interactive Intelligence reveals customer service survey results

    Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, has released findings of its second annual Global Customer Service Survey. The survey, which was administered by independent research...

  • Microsoft launches Virtual Academy in Kenya

    October 19, 2011 • Software, Top StoriesComments Off on Microsoft launches Virtual Academy in Kenya

    Microsoft East and Southern Africa launched the Microsoft Virtual Academy, a fully cloud-based learning experience focusing on Microsoft Cloud Technologies, on Tuesday 18 October 2011 in Nairobi, Kenya. The Microsoft Virtual Academy is an open door event...

  • 18% businesses may not survive major security breach

    October 10, 2011 • SecurityComments Off on 18% businesses may not survive major security breach

    Nearly one-fifth of IT professionals fear their businesses may never re-open for business or would fail shortly after a major security breach, as a direct consequence of that breach, a new survey shows. The IP EXPO security index survey was conducted among IT...

  • 75% African IT professionals want local content

    August 7, 2011 • SoftwareComments Off on 75% African IT professionals want local content

    Global survey reveals Business to Business (B2B) marketers must produce localised IT content to engage IT professionals outside North America. IDG Connect’s global content survey of 3,217 IT professionals in 114 territories reveals that whilst 72% of...

  • Cloud computing places greater emphasis on the network

    July 21, 2011 • OpinionComments Off on Cloud computing places greater emphasis on the network

    Many CIOs view cloud computing as their salvation when tasked with doing more with less, as it promises to deliver IT services to subscribers at a lower cost. It also underscores the fact that the network has become a critical computing asset. Ask a pool of...