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Posts Tagged ‘IaaS’

  • Stephen King

    5 points to consider when assessing a recovery site for your contact centre

    July 9, 2014 • Opinion, Top StoriesComments Off on 5 points to consider when assessing a recovery site for your contact centre

    Contact or Call centres have become vital sales and support hubs for many companies, which means that a recovery plan forms a vital component of their business continuity strategies. But an effective disaster recovery site for a contact centre must meet...

  • The future business is ‘Everything as a Service

    October 13, 2011 • OpinionComments Off on The future business is ‘Everything as a Service

    It’s no secret that any successful company has the ability to respond quickly to changes in the business environment. While a significant portion of this agility comes down to effective management structures, an equally large segment can be attributed to...