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Posts Tagged ‘Continuity SA’

  • Steven King

    4 key factors when planning Business Continuity for your Contact Centre

    July 7, 2014 • Company NewsComments Off on 4 key factors when planning Business Continuity for your Contact Centre

    Customers are the lifeblood of any business, and for many companies, large and small, a contact centre is the most important channel for interacting with them. And yet, despite its importance, few companies have a comprehensive disaster recovery and business...

  • The challenges of setting up recovery centres in Africa

    July 14, 2010 • Top StoriesComments Off on The challenges of setting up recovery centres in Africa

    Business Continuity Management has not been top of mind in Africa in the past, but the concept is growing quickly as new legislation and corporate governance regulations take hold for both public and private sector organisations. Despite the growing awareness...