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Posts Tagged ‘Business Continuity Management’

  • Steven King

    4 key factors when planning Business Continuity for your Contact Centre

    July 7, 2014 • Company NewsComments Off on 4 key factors when planning Business Continuity for your Contact Centre

    Customers are the lifeblood of any business, and for many companies, large and small, a contact centre is the most important channel for interacting with them. And yet, despite its importance, few companies have a comprehensive disaster recovery and business...

  • Top 5 benefits of electronic BCM

    February 15, 2011 • SoftwareComments (1)

    Business continuity is joining many other enterprise applications and processes by adopting electronic storage and cloud computing as a means of retaining and maintaining a dynamic corporate continuity platform. Far from the days of static, paper-based...