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Posts Tagged ‘BPO’

  • Executive leadership at Airtel Nigeria have dismissed speculation that telecommunication tower sales would lead to job losses for core engineers. (Image source: Google/businessnews.com.ng)

    Airtel Nigeria boss dismisses concerns over tower sales

    February 4, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments Off

    Chief Executive Officer and Managing Director of Airtel Nigeria, Segun Ogunsanya, has assured that the move by Telecoms Operators to transfer their tower assets to Tower Management Companies would lead to the creation of more employment opportunities for...

  • The growing influence of the Cloud

    July 8, 2013 • Cloud Computing, OpinionComments Off

    The growth and popularity of cloud with the consumer in recent months has meant companies are finding the need to respond to an ever-increasing demand for their services. These new service offerings, therefore, need to be a priority for those particular...

  • Growing South Africa’s skills quotient

    September 4, 2012 • OpinionComments Off

    South Africa’s performance in several key economic areas – and a few others that have not enjoyed due priority – has been moderate in the past few years, when most commentators have been expecting explosive growth. Focus area flops For a long time, one...

  • BPO growth could lead to better times for SA’s unemployed

    July 20, 2012 • OpinionComments Off

    Few industries within the current market demonstrate the level of growth that the Business Process Outsourcing (BPO) industry does – and this is significant in terms of domestic efforts to create jobs. This is according to Kobus van der Westhuizen, Senior...

  • Indian company keen on Ugandan electricity sector

    March 27, 2012 • Mobile and Telecoms, Top StoriesComments (1)

    India’s Spanco revealed on Monday that they aim to move into Uganda’s electricity distribution sector. Spanco, known for its call centre operations in India, also has operations in power, e-governance and systems integration, and hopes this move into...

  • Trends in the BPO industry for 2012

    January 17, 2012 • OpinionComments Off

    2012 is set to be another ground breaking year for the BPO industry, with a number of major developments expected. Mass uptake of social media Over the past five years there has been a global shift towards social media engagement; this in turn has resulted in...

  • Airtel Nigeria partners deny dismissal rumours

    October 4, 2011 • Mobile and Telecoms, Top StoriesComments Off

    Spanco Channel BPO Limited and Tech Mahindra, global Business Process Outsourcing companies and providers of Call Centre services to Airtel Nigeria, have labelled as untrue messages in cyberspace and in the media alleging that Airtel had sacked 3,000 call...

  • Survey: Top Global BPO destinations

    August 29, 2011 • Mobile and Telecoms, Top StoriesComments Off

    According to the latest Everest Consultancy survey, South Africa is among the top three emerging offshoring BPO (Business Process Outsourcing) destinations in the world. The survey aims to understand companies’ perceptions and plans in terms of choosing...

  • Free telecom services for BPO investors

    August 11, 2011 • HardwareComments Off

    BPeSA Western Cape and the Department for Economic Development and Tourism have partnered with Internet Solutions (IS) to offer a new telecoms incentive to international investors that will significantly boost the Business Process Outsourcing (BPO) sector in...

  • Tech Mahindra to expand into Nigeria

    July 4, 2011 • Top StoriesComments Off

    Tech Mahindra, a global systems integrator and business transformation consulting company, plans to establish its Business Process Outsourcing (BPO) operations in Nigeria. The company hopes that by establishing their headquarters in Nigeria, the West African...

  • Graduates lead Uganda’s IT charge

    April 28, 2011 • Mobile and TelecomsComments Off

    Information technology companies and the telecommunications sector in Uganda are hopeful that a recent batch of outsourcing graduates will help bolster the country’s efforts to increase IT infrastructure and progress in the country. Some 500 students of the...

  • Kenya welcomes American IT investment

    April 7, 2011 • Mobile and TelecomsComments Off

    Kenyan IT and telecom observers said on Wednesday that the move from American ICT company Digital Divide Data (DDD) to establish a business process to outsource in Kenya could be a watershed moment for the country. They said that if Kenya can start attracting...

  • South African BPO industry set for growth in 2011

    January 10, 2011 • OpinionComments Off

    Over the course of the past decade South Africa has developed into a world class BPO & O (Business Process Outsourcing & Offshoring) destination supporting 10,000 offshore related jobs. By 2015 this number is expected to rise to 40,000 making the...

  • Can SA become a global BPO destination of choice?

    December 14, 2010 • Top StoriesComments Off

    Kenya’s stated goal is to become an ICT and Business Process Outsourcing hub of choice by 2030. Should South Africa consider it a threat to its own ambitions in this regard? Spescom DataVoice believes we should – and that the answer to this...

  • India’s Aegis to invest R500 million into SA’s economy

    October 11, 2010 • Software, Top StoriesComments Off

    Indian outsourcing services group Aegis is on track to invest a total of R500 million in the South African Business Process Outsourcing (BPO) sector in the next 18 months. The investment will see the creation of at least 5 000 additional jobs. Aegis, which...

  • SA technology company invests in Nigeria

    May 28, 2010 • SoftwareComments Off

    DIRECT Channel Holdings (DCH) (Pty) Limited, a Business Process Outsourcing service provider operating in Southern and Eastern Africa, has provided Nigeria with a range of call and contact centre outsourcing solutions to banking, insurance, telecoms and...