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Posts Tagged ‘Andre le Roux’

  • Interactive Intelligence

    Are mathematical models ideal for contact centres?

    July 10, 2014 • OpinionComments Off on Are mathematical models ideal for contact centres?

    If a contact centre executive could have anything, it would be certainty… of contact demand, resource availability, operational efficiency, and, most importantly, of agent performance and customer experience delivery. Certainty in the complex environs of a...

  • Interactive Intelligence’s new office and call to market

    August 24, 2012 • SoftwareComments Off on Interactive Intelligence’s new office and call to market

    IP business communications and business process automation software specialist, Interactive Intelligence, recently celebrated the opening of its new-look South African office in Rivonia, Johannesburg. Company executives – including Managing Director,...

  • Interactive Intelligence closing in on Africa

    February 29, 2012 • Mobile and Telecoms, Top StoriesComments (1)

    Unified business communications company, Interactive Intelligence, recently opened a new office in Johannesburg. While only a local office, it offers a route for other companies to enter Africa. “There is no doubt that the birth of the organisation is good...