Cairo, July 11, 2010 – Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced the successful migration of the billing system and customer care solution of the Egyptian Company for Mobile Services (Mobinil), Egypt’s leading mobile operator serving more than 26 million subscribers across the country.
The migration towards the new fully converged and integrated system will enable Mobinil to enhance the customer experience and support the fast introduction of new services.
For the migration, Alcatel-Lucent has leveraged its experience and strategic partnership with LHS, a leading independent software vendor (ISV) of billing and customer care systems in the telecom industry, whose software suite BSCS iX had been selected by Mobinil. By combining its network and IT experience as well as comprehensive professional services including project management and software integration, Alcatel-Lucent has been able to fulfill Mobinil’s requirements.
“With Alcatel-Lucent’s extensive experience, we are confident that we will bring highly engaging services to our rapidly growing customer base. Alcatel-Lucent’s capabilities in migration and billing systems integration assured a smooth continuity of service” said Hassan Kabbani, Mobinil CEO.
“This deal enables Mobinil to join the ranks of over 50 service providers that have chosen Alcatel-Lucent for the transformation of their business support systems. By leveraging both our global and regional expertise, we have successfully managed risk and complexities inherent in such transformation and migration projects and therefore reinforced our long lasting relationship with Mobinil,” said Amr El-Leithy, President of Alcatel-Lucent activities in the Middle East & Africa.
Since its inception in May 1998, Mobinil has strived to maintain its position as the leading Mobile service operator in Egypt. Honoring the trust of more than 24 million customers, Mobinil is committed to being the leading Mobile service provider in Egypt, providing the best quality service for our customers, the best working environment for our employees, top value for our shareholders, and proudly contributing to the development of the community. For more info, visit www.mobinil.com
Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted transformation partner of service providers, enterprises, strategic industries such as defence, energy, healthcare, transportation, and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP and optics technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 15.2 billion in 2009 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet: http://www.alcatel-lucent.com