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NMB bank launches online interactive support centre

April 27, 2017 • Finance, Online & Social, Southern Africa, Top StoriesComments (0)

NMB Bank has launched an interactive support centre, while also launching itself onto social media, providing customers with several means of interacting with the bank and obtaining information and assistance online. The bank now has a presence on Facebook, Twitter, LinkedIn and WhatsApp for feedback purposes. Existing and potential customers can now...

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VAST Networks set to connect more than 1.5 million township residents.

South Africa: Over 1 million township residents to get Wifi

April 26, 2017 • Southern Africa, Top StoriesComments (0)

VAST Networks, a leading open access Wi-Fi provider, is set to give 1.5 million Gauteng township residents an affordable alternative to access the Internet. Currently in over 2,000 high-density locations in transport hubs, malls, office parks and townships...

Yolanda Smit, Strategic Business Intelligence Manager at PBT Group.

Business Intelligence landscape perception and reality

April 26, 2017 • Features, General, Top StoriesComments (0)

Organisations need to embrace the digital revolution in order to remain relevant and get the opportunities that come with digital transformation. An effective Business Intelligence systems help place the organisation’s processes in perspective while...

SUPER UHD TVs with Nano Cell technology will become available in South Africa beginning of the second quarter of 2017.

LG unveils 4K OLED range in South Africa

April 26, 2017 • Gadgets and Gaming, Southern Africa, Top StoriesComments (0)

LG Electronics on Tuesday unveiled the new LG 4K television range which include LG OLED and Super HUD, both feature active HDR and support for Dolby vision. This rage won 58 awards at this years CES. LG’s 2017 OLED TVs feature a blade-slim design and...

Technology will play an important role in the classroom.

The importance of optimizing technology for the classroom

April 25, 2017 • Education, General, Top StoriesComments (0)

Microsoft today released its findings from a new education survey of nearly 50 educators in South Africa, in which they expressed the challenges and opportunities in optimizing technology for the classroom as well as the skillsets required to succeed. The...

David Goulden, President of Dell EMC.

Legacy IT still hindering transformation for large companies

April 25, 2017 • General, Top StoriesComments (0)

Dell EMC, earlier this week, released the results of a new study conducted by Enterprise Strategy Group (ESG). The study surprisingly revealed that a large portion of senior IT leaders and decision-makers of large companies around the world admitted that...

Africa's 7 Highest Internet Penetrated Countries.

Kenya Leads Africa’s Internet Race

April 25, 2017 • General, Lists, Top StoriesComments (1)

Having access to the internet provides much needed access to information. This access can have a massive influence on one’s life as it offers access to education, work opportunities or news. It is clear that Africa has not attained the high internet...

Vodacom Down

Vodacom wins IoT Company of the Year in Nigeria

April 25, 2017 • General, Internet of Things, Top Stories, West AfricaComments (0)

Vodacom Business Nigeria was announced as the winner of The Internet of Things (IoT) Focused Company and Enterprise Solutions Provider of the Year Awards at the 2017 Beacon of ICT (BoICT) Awards. The 8th edition of the awards saw over 1,952 739 Nigeria...

The Safaricom network outage affected Voice, Data, SMS, M-PESA and Enterprise services.

Twitter reacts to Safaricom network outage

April 25, 2017 • East Africa, Mobile and Telecoms, Online & Social, Top StoriesComments (0)

Kenyans who use the Safaricom network were not able to make calls, send messages and use the internet after the telecoms company suffered a network outage that affected the entire country. Customers were not able to send or receive calls or text messages for...

The Taxi hailing app service was designed with respect to the culture and technology in Somalia.

Somalia’s first taxi hailing app goes live

April 25, 2017 • East Africa, Online & Social, Top StoriesComments (0)

In a bid to provide a better transportation system, tech entrepreneurs from Somalia have launched the country’s first taxi hailing app Waryaa Taxi, much like Uber, it allows customers to book rides from their smartphones. For those who do not have...

Artificial intelligence

The impact of AI on customer experience

April 25, 2017 • General, Top StoriesComments (0)

At a time when technology is adopted to automate manually driven processes, companies need to avoid the temptation of replacing the human touch entirely. This is especially the case where artificial intelligence (AI) is used to refine the customer experience...

Airtel touching lives

Nigeria to welcome 4G network after Airtel partners with ZTE

April 24, 2017 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Airtel Networks Limited and ZTE have announced a strategic partnership  to launch 4G (fourth generation wireless mobile telecommunications technology) in Nigeria. Having beeen the first telecoms operator in the country to complete a successful 4G trial, in...

KOKO Networks has announced the Nairobi launch of its technology platform in Urban Africa.

Smart e-commerce platform launched in Nairobi

April 24, 2017 • East Africa, Startups, Top StoriesComments (0)

KOKO Networks, a tech platform that connects suppliers, retailers and consumers has launched their technology in Nairobi. The first KOKO offering will be  SmartCook, a cooking solution that has a 2 burner stove with reusable smart fuel canister that can be...

How to keep yourself safe when banking online. (Image source: Business Advice UK)

MTN Ghana, Police Tackle Mobile Money Fraud

April 24, 2017 • Mobile and Telecoms, Security, Top Stories, West AfricaComments (0)

MTN Ghana have joined forces with the Ghana Police Service and e-Crime Bureau in a bid to tackle the threat of mobile money fraud in the country. According to telecompaper, the two organisations held a day’s workshop at the Police General Headquarters...

World Bank Group Launches New Program to Support Africa’s Top Digital Entrepreneurs.

How to launch your startup with World-Bank support

April 21, 2017 • General, Startups, Top StoriesComments (0)

The World Bank Group has launched XL Africa, a five-month business acceleration program designed to support the 20 most promising digital start-ups from Sub-Saharan Africa. As a part of the program the start-ups will receive mentoring from global and local...

MTN SA, in partnership with Huawei, successfully trialed Africa’s first LTE Licensed Assisted Access (LAA) network. (Image source: File)

MTN SA & Huawei launch the first LTE LAA network in Africa

April 21, 2017 • Mobile and Telecoms, Top StoriesComments (0)

MTN and Huawei have partnered to bring the first LTE Licensed Assisted Access (LAA) network in Africa. LTE LAA is an evolution of the LTE-Unlicensed mobile technology, which enables LTE to utilise unlicensed spectrum to significantly enhance network capacity....