Kenya pushes technology into overdrive
The country that gave the world two groundbreaking innovations in technology: M-Pesa, a mobile banking system, and Ushahidi, a platform for crowdsourcing information during disasters, is now taking its technological talents to new heights. The East African nation of Kenya has just started construction on a 5,000-acres piece of land in Konza, about 60km More...
Recordings: the contact centre security hole
Most contact centres record voice calls and interactions, but few manage and utilise the resulting data effectively. Karl Reed, Chief Marketing & Solutions Officer at Elingo. (Image: Elingo) In line with legislation, More...
Is BYOD negatively impacting your employee productivity?
The Bring Your Own Device (BYOD) phenomenon has exploded in recent years as a result of mobility and the exponential growth in the popularity and the available variety of smartphones, tablets and notebook computers. Paul More...
It is time for social media strategies to grow up
Many South African marketers look on social media as an unruly child, indulged as the youngest addition to the family of tools that they use for marketing and communications. Melody Maker, Digital Strategist, Acceleration More...
Simple and secure wins the BYOD race
Driven by the consumerisation of IT, user-owned devices are increasingly used for business purposes, forcing significant changes in organisations. Now, more than ever, businesses in South Africa need to consider More...
Mobility, connectivity and the cloud – trends driving ICT
In the last few years, there have been several factors that have driven the Information and Communication Technology (ICT) market, creating shifts in the way businesses operate. These trends include the explosion More...
How tag management systems can address operational headaches
Who would have thought something as small as tagging Web sites would grow so quickly into one of the biggest headaches digital marketers face today? Tag management has emerged as a major operational issue for nearly More...
Video Conferencing vital for forward thinking organisations
With fuel prices rocketing, highway tolls about to become a reality and government pushing to contain corporate carbon footprints, South African organisations have plenty of financial incentive to adopt video conferencing More...
Don’t become a victim of cable faults
Much like the meanderings of global weather systems or the rumbling of an active volcano, the performance of Internet connectivity in any given region can be challenging to forecast. Mimecast Senior Sales Engineer More...
Three steps to enterprise cloud migration
Cloud computing offers significant benefits to enterprises, and many are starting to factor it into their long-term planning. First, however, they need to understand the pros and cons of cloud—and how to make More...