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Reggie Nxumalo, GM Philips Lighting, Southern Africa.

Connected Lighting is sustainable lighting of the future

April 28, 2016 • Opinion, Southern Africa, Top StoriesComments (0)

Over the course of the last few years, an avalanche of transformational change has swept through all industries and society, globally and within Africa, at large, forever changing the manner in which we communicate, collaborate, learn, play as well as engage with friends, family and colleagues. Employees can now collaborate in teams composed of members...

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MTC Data Centre

The Hard Problem of Data Analytics in Africa

April 26, 2016 • East Africa, North Africa, Opinion, Southern Africa, Top Stories, West AfricaComments (0)

One of the attributes of really good technology is that it hides the complexity of what goes on in the background, while still being useful. Depending on how old you are, you may remember having to set up a TV by selecting UHF or VHF with a little switch and...

Bitcoin

Could Cryptocurrencies be the next big thing in Africa?

April 26, 2016 • East Africa, North Africa, Opinion, Southern Africa, Top Stories, West AfricaComments (0)

Mobile money is booming in Africa, and digital currencies are at a close second, due to the same reason: 30% of Africans lack access to traditional financial services such as bank accounts and credit cards. Consequently, they are mostly limited to cash...

Bruce Von Maltitz_photo1

Does visual IVR technology create an engaging customer service environment?

April 21, 2016 • Opinion, Southern AfricaComments (0)

Anybody who has ever had to phone a call centre globally or within Africa knows the frustration of listening to numerous menu options before eventually being able to speak to an agent. But thanks to the emergence of visual interactive response technology,...

Server

IT needs to transform globally

April 20, 2016 • Enterprise, Opinion, Top StoriesComments (0)

Technology is driving change at a rapid rate and business leaders, globally and within Africa, are constantly being warned about digital disruption and how technology is changing the world. However, there is an enormous opportunity for organisations that are...

Citrix South Africa

Staying one step ahead of information security threats

April 19, 2016 • Opinion, Security, Southern Africa, Top StoriesComments (0)

In the recent Price Waterhouse Coopers’ Global State of Information Security Survey 2016, 41.44% of companies in South Africa and the Middle East reported that they had detected 50 or more cybersecurity incidents in the past 12 months. This was in...

Server room interior

Can SMBs remain competitive with managed hosting services?

April 18, 2016 • East Africa, Enterprise, North Africa, Opinion, Southern Africa, Top Stories, West AfricaComments (0)

The number of Small and Medium Businesses (SMBs) are growing across the Middle East and Africa and are bringing along increased competition. Forward thinking SMB owners and managements are strategically embracing technology to streamline processes and...

E-commerce Nigeria

Managing reputational risk in the age of social media in Africa

April 15, 2016 • East Africa, North Africa, Opinion, Southern Africa, Top Stories, West AfricaComments (0)

According to a study by the World Economic Forum, an average of more than 25 percent of a company’s market value is directly attributable to its reputation. This means that a reputational crisis can wipe out tens of millions of Dollars from a company’s...

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Making supply chains digital in Africa

April 14, 2016 • East Africa, North Africa, Opinion, Southern Africa, Top Stories, West AfricaComments Off on Making supply chains digital in Africa

Different to the tourism or marketing environments where digital integration has been absorbed organically, supply chain and manufacturing professionals have been sluggish to phase out what is a deeply entrenched traditional mentality. Thinking must change...

Veeam

The public sector needs to embrace availability

April 13, 2016 • Opinion, Southern Africa, Top StoriesComments Off on The public sector needs to embrace availability

Following the completion of the South African Budget speech in Parliament, it is clear that government is striving to create an enabling environment for its citizens. Gregg Petersen, regional director for the Middle East and Africa and the South Asian...

Perry Hutton_Fortinet Africa regional vice president_Final

How to secure the Smart City of the future

April 13, 2016 • Opinion, Security, Top StoriesComments Off on How to secure the Smart City of the future

Car navigation systems that can predict where and when traffic jams might occur, by siphoning data from sensors in roads and other vehicles. Cameras that can spot litter in public places and call in the cleaning crew. Self-adjusting street lamps. These are...

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Will we see ‘pop-up’ contact centres in the future?

April 12, 2016 • Opinion, Top StoriesComments Off on Will we see ‘pop-up’ contact centres in the future?

The way of doing business is changing rapidly and, as a result, customer engagement will have to follow suit. Customer needs are also changing, demanding to be serviced quickly and efficiently through channels of their choice. As traditional organisations...

Wayne Houghton 2

Will Africa be digitally relevant in the next 10 years?

April 12, 2016 • East Africa, North Africa, Opinion, Southern Africa, Top Stories, West AfricaComments Off on Will Africa be digitally relevant in the next 10 years?

By 2025, jobs which were common place in 2015 will no longer exist. Students graduating in 2016, will have obsolete qualifications for which there will no longer be a profession by 2025. – Front-line military personnel will be replaced with robots...

AJ Hartenberg, Portfolio Manager at T-Systems.

Bi-modal IT: Finding the perfect harmony

April 12, 2016 • Enterprise, Opinion, Top StoriesComments Off on Bi-modal IT: Finding the perfect harmony

As the concept of bimodal, or ‘two-operations IT’ gains traction, Chief Information Officers (CIOs) are grappling with the dilemma of how to keep existing systems humming, while simultaneously developing the agility and innovation capability to respond to...

Mobile technology

Mobile technology can set the world ablaze with innovation and opportunities

April 11, 2016 • Company News, Opinion, Top StoriesComments Off on Mobile technology can set the world ablaze with innovation and opportunities

The World Bank’s Global Findex financial inclusion study shows that 12% of adults in sub-Saharan Africa have mobile money accounts – compared to just 2% worldwide – and of these 64 million adults, 45% of them have only a mobile money account....

Smart City

Forget the Smart City, time to think about the smart Smart Citizen

April 7, 2016 • Opinion, Top StoriesComments Off on Forget the Smart City, time to think about the smart Smart Citizen

By 2050, it’s expected that nearly 80% of South Africans will be living in urban areas. This massive acceleration in rural-to-urban migration was highlighted recently by Co-operative Governance and Traditional Affairs Deputy Minister Andries Nel*. For South...

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