Claude Schuck, regional manager at Veeam Africa

IoT adoption puts focus on availability

February 20, 2017 • Internet of Things, OpinionComments (0)

South African companies are preparing themselves for more widespread adoption of the Internet of Things (IoT) to transform their business and improve their operations in 2017. Despite the potential this holds across consumer and business segments, decision-makers need to be cognisant that behind the promise and buzz the IoT offers, the availability of data...

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Sekete Patrick Maphopha, SE manager for Africa at NetApp.

Why the pop-up store cloud is unlikely to burst anytime soon

February 20, 2017 • Cloud Computing, Opinion, Retail, Southern AfricaComments (0)

Enter any mall today and you are likely to come across the latest retail fad – the pop-up store. With the concept of ‘here today and gone tomorrow’ at its centre, this fresh, novel and creative concept has taken the world by storm. According a report by...

Charles Pittaway, Managing Director of Sage Pay.

How supporting digital wallets can help your small business to grow

February 18, 2017 • Finance, OpinionComments (0)

More than half (52%) of South African Internet users are eager to make mobile payments, according to market research from GfK. That means that small merchants that are not yet putting payments systems in place that support digital wallets are missing a trick....

Retailers are waking up to the importance of VR and other emerging technologies in revolutionizing customer experience both online and in-store.

Getting Virtual Reality right for retail

February 17, 2017 • Opinion, RetailComments (0)

Virtual reality technology makes a lot of sense for online retailers but better customer understanding is needed to make it more than a curiosity Online retailers have led the charge when it comes to the early adoption of technology to enable better customer...

Amy DeMartine and Jeff Pollard Forrester's analysts.

Take action or face the consequences says Forrester

February 16, 2017 • General, Internet of Things, Opinion, SecurityComments (0)

According to Forrester, 2017 will be a year of action. While the company has advised a strong focus on technology to improve customer experience, it has also warned that trying to play catch-up with early technology movers could spell disaster for companies...

(Right) Shiona Blundell, Head of Banking, Africa, Wipro Limited and (Left) Gavin Holme, Business Head, Africa, Wipro Limited.

The real ‘digital opportunity’ in banking

February 16, 2017 • Finance, OpinionComments (0)

For most of us, banking is a ‘grudge purchase’. We don’t wake up in the morning and look forward to paying accounts, drawing cash from the ATM, or buying airtime. Our interactions with our bank’s call centres or branch staff generally relate to some...

Jan Kühn, Director at INOVO.

What to look out for when adding customer service channels

February 15, 2017 • Opinion, Southern AfricaComments (0)

As companies consider adding more customer service channels to provide a more efficient, productive service for their customers, they may find it tricky to earmark which channel options suit their business requirements. The options available are just that:...

Bradley Elliott, MD of  digital agency Platinum Seed.

Making retail work with Machine Learning

February 15, 2017 • Opinion, RetailComments (0)

According to UN statistics, a staggering 1.3 billion tonnes of fresh food is lost or wasted worldwide every year. This amounts to a third of all food produced for human consumption. In many cases the food is still within the suggested “sell-by” and...

Jason Ried, MD, Fuzzy Logic.

How SMEs can drive sales with augmented reality

February 15, 2017 • General, Opinion, Southern AfricaComments (0)

Having survived the turmoil of a gruelling 2016, South African business owners and managers are now turning their attention to sales and marketing. There is a mood of cautious optimism, particularly amongst small and medium sized enterprises (SMEs) that have...

Employees are happier and more productive when not chained to their desks.

Opinion: How WiFi is enabling the Mobile-Office revolution

February 14, 2017 • General, Mobile and Telecoms, Opinion, Satellite Communications, Top StoriesComments (0)

Today’s largest and most in-demand segment of employees are operating in a vastly different digital landscape than they would have only ten years ago. The nine-to-five workday has given way to the demands of an always-on lifestyle. And forward-thinking...

Danny Drew, Avaya’s Managing Director for South Africa.

Planning for Disruption: Putting the Platform First

February 14, 2017 • Internet of Things, Opinion, Southern AfricaComments (0)

We live and work in the Age of Disruption. Disruption is not only about finding a unique commercial model or rethinking the way a particular industry operates, but can be simply about how the entire experience of interacting with a business or entity has been...

Data security should also be considered by dating sites.

The data behind dating: can data ever really replace chemistry?

February 14, 2017 • Big Data, Opinion, Southern AfricaComments (0)

There are an estimated 1 000 dating sites currently operating in South Africa – some of them stating membership numbers of up to several million. There is no doubt that the modern world and social norms have shifted, such that online and in-app...

Alastair Paterson, CEO and Co-Founder of Digital Shadows (Source: YHP)

Sometimes it’s Best to Avoid “Cupid’s” Arrow

February 13, 2017 • Opinion, Security, Southern AfricaComments (0)

Valentine’s Day is fast-approaching and the story goes that if Cupid hits you with his golden arrow you’ll fall madly in love. And who doesn’t want to fall madly in love? But there are other actors taking aim at you on Valentine’s Day whose arrows you...

What does the future hold for DevOps?

What does the future hold for DevOps?

February 10, 2017 • Opinion, Software, Top StoriesComments (0)

Having spun out of the more established methods of developing software, such as waterfall and Agile, DevOps builds upon the best practices of these other methods to help drive enterprise performance in the modern digital economy. In today’s world, where...

Craig Heckrath, Product Development Manager at Intervate.

Uberfying public transport in South Africa

February 10, 2017 • Opinion, Southern Africa, Top StoriesComments (0)

Many of us have experienced the simplicity and convenience of hailing an Uber. It certainly seems like the 180-degree opposite of South Africa’s fragmented, informal (and sometimes unreliable) public transport networks. But what if we could use the...

Amr Kamel, Microsoft GM in the West, East, Central Africa & Indian Ocean Islands.

Over 554 million records stolen in first half of 2016

February 10, 2017 • Big Data, Cloud Computing, Enterprise, Opinion, Top StoriesComments (0)

More than 554 million data records were stolen during the first half of 2016, a 31% increase from the previous six months – and that was just from the enterprises that reported their breaches. Unfortunately, many organisations that experienced a breach...