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According to Tigo, the installation is set to enhance customer experience and reduce the inconvenience of customers having to memorise the various short codes for different products and services.

Ghana: Tigo unveils new IVR system

August 22, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Tigo Ghana has unveiled the installation of an Interactive Voice Response (IVR) system. The system is intended for pre-paid and post-paid customers to access Tigo’s entire product offering through a unified short code, 555. According to Tigo, the installation is set to enhance customer experience and reduce the inconvenience of customers having to...

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Tanzania: Airtel reveals cross network money transfer service

August 22, 2014 • East Africa, Mobile and Telecoms, Top StoriesComments (0)

Bharti Airtel, has revealed the introduction of a service that will allow customers to send and receive between Airtel’s mobile money service and that of Tigo in Tanzania. The introduction of the service is poised to help the deepening of financial...

This accolade follows hot on the heels of two accolades that MTN scooped last month.

MTN to roll out HD Voice in South Africa

August 22, 2014 • Mobile and Telecoms, Southern Africa, Top StoriesComments (0)

MTN notched another feather in its cap when it became the first operator in South Africa to launch Adaptive Multi-Rate Wideband (AMR-WB) technology, which is more commonly referred to as high definition voice (HD Voice). HD Voice is available across MTN’s...

Image Source: allthingsd.com)

Ghana: Samsung suspends phone swap promo due to backlash

August 22, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Samsung Ghana originally announced that consumers will be offered the opportunity to swap out their old mobile device for a new Samsung smartphone or tablet. Once swapped out, the consumer would then pay the difference for the new handset or tablet device....

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Vodacom SA gives free access to educational sites

August 22, 2014 • Mobile and Telecoms, Southern Africa, Top StoriesComments (0)

Vodacom South Africa is stepping forward in order to offer students a better way to access educational content. Vodacom is allowing students to access five South African educational websites, which have bee approved by the Department of Education, without...

image credit: http://tygervalley.co.za/ via Google.com

MTN launches prepaid data roaming offering in SA

August 21, 2014 • Mobile and Telecoms, Southern Africa, Top StoriesComments (0)

MTN South Africa has revealed the availability of its innovative prepaid data roaming offering that enables Pay As You Go and TopUp customers to access the internet while travelling abroad from R2.00 per MB. “Prepaid customers have been able to roam on...

Tanzanian mobile operator Airtel announced yesterday that it will be affording its users free access to social network Facebook (Image source: File)

Airtel inks Tramigo partnership in Sub-Saharan Africa

August 21, 2014 • Mobile and Telecoms, Top StoriesComments (0)

Tramigo has announced a new partnership with Airtel for the Congo Brazzaville market. The partnership is intended to offer real time vehicle tracking to Airtel Congo Brazzaville customers. Arto Tiitinen, Tramigo CEO, comments: “Our partnership with...

Inderpal Singh Mumick, CEO of Kirusa. (Image Source: mobileworldmag.com).

Ghana: Kirusa acquires Saya Mobile

August 21, 2014 • Mobile and Telecoms, West AfricaComments (0)

Mobile services developer Kirusa has stepped forward and acquired Saya Mobile. Saya Mobile is a Ghana-based provider of instant messaging apps geared at African consumers. According to the company, the acquisition is set to enhance Kirusa’s expertise...

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Bharti Airtel & VeriFone to drive Africa’s mobile money evolution

August 20, 2014 • Mobile and Telecoms, Top StoriesComments (0)

Bharti Airtel and VeriFone Mobile Money have reached an agreement to offer VeriFone Mobile Money’s merchant enablement applications for mobile Tap n Pay across Airtel’s 17 operating countries in Africa. According to the company, VeriFone Mobile Money’s...

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Takealot reveals new mobile store

August 20, 2014 • Mobile and Telecoms, Top StoriesComments (0)

Takealot has revealed the launch of its new mobile website. According to Takealot, the mobile site features a redesigned user interface and an improved user experience. Commenting on the announcement, Takealot, CO-CEO Willem Van Biljon said: “We are a...