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Retailers warned to keep e-commerce platforms up-to-date this festive season

December 12, 2017 • Retail, Security, Top StoriesComments Off on Retailers warned to keep e-commerce platforms up-to-date this festive season

A study conducted by Kaspersky Lab has revealed that over 77 percent of companies globally have suffered from some kind of attack during the last 12 months. The Kaspersky Lab IT Security Economics Report shows that over the past year there has been an explosion (up to 16 percent)in attacks involving DDoS attacks, and attacks [&hellip...

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Nigeria: WaraCake launches e-commerce gifting platform

Nigeria: WaraCake launches e-commerce gifting platform

December 11, 2017 • Online & Social, Retail, Top Stories, West AfricaComments Off on Nigeria: WaraCake launches e-commerce gifting platform

Nigerian cake delivery startup WaraCake has expanded its offering with the launch of a new online gifting platform, WaraGifts. WaraCake, which launched in 2015, is an online marketplace for independent bakers and confectionary makers, which enables...

Millennial customers are here! Are you ready?

Millennial customers are here! Are you ready?

December 11, 2017 • Opinion, Retail, Southern AfricaComments Off on Millennial customers are here! Are you ready?

It’s because of circumstance. Millennial customers are more fastidious when it comes to customer service than previous generations – and at the same time they are also fiercely loyal. They have grown up with a plethora of tools and a variety of...

How IoT can transform customer experience this festive season

How IoT can transform customer experience this festive season

December 8, 2017 • Internet of Things, Opinion, RetailComments Off on How IoT can transform customer experience this festive season

There is no denying that customers are getting smarter about their shopping choices and their expectations of the retail experience are accelerating quickly. With the online retail business booming, high streets are taking the hit, and it is going to take...

Artificial intelligence is here to stay

Artificial intelligence may be the white knight that will rescue retail sector

December 7, 2017 • Retail, Southern Africa, Top StoriesComments Off on Artificial intelligence may be the white knight that will rescue retail sector

South Africa’s data analytics companies have advised that the retail community should adopt artificial intelligence (AI) as a business tool or perish. Dewald Lindeque, business development director at Moyo Business Advisory, a Centurion-based specialist...

AR helps retailers re-imagine the entire shopping journey Johan Walters, head of NMPi Labs

AR helps retailers re-imagine the entire shopping journey

December 5, 2017 • General, Opinion, RetailComments Off on AR helps retailers re-imagine the entire shopping journey

Despite the speculation about the rise of the machine and the threat to jobs at best, and to humankind at worst, technology will not spell the end for bricks and mortar retail stores any time soon. However, the way customers are experiencing and engaging with...

How online stores can take to stop the Grinch from stealing Christmas

How online stores can take steps to stop the Grinch from stealing Christmas

December 1, 2017 • Big Data, Online & Social, Opinion, Retail, Southern AfricaComments Off on How online stores can take steps to stop the Grinch from stealing Christmas

The Christmas rush has started. The postal service warned South African residents that if they want their Christmas parcels sent abroad to arrive on time, they must have been sent by October – so they may already be too late. Can purchasing gifts online for...

PayU launches new service to advance Nigeria's cashless economy

PayU South Africa sees huge traffic spike from Black Friday

November 30, 2017 • Finance, Retail, Southern Africa, Top StoriesComments Off on PayU South Africa sees huge traffic spike from Black Friday

On Black Friday, 24 November 2017, many of the South African eCommerce companies experienced massive spike in traffic on their various websites. Matching this spike, payment services provider, PayU, facilitated an increase of around 8.5 times the transaction...

The EU General Data Protection Regulation: tick box exercise or catalyst for change?

When the retail chain is forged

November 30, 2017 • Opinion, RetailComments Off on When the retail chain is forged

For online consumers, ‘tis the season to be jolly. For businesses, it’s a time where the retail chain may be forged in life. For hackers, it’s a poor excuse for picking a man’s pocket. To avoid data becoming dead as a doornail, retailers must...

What could a South African version of Black Friday look like?

What could a South African version of Black Friday look like?

November 29, 2017 • Opinion, Retail, Southern Africa, Top StoriesComments Off on What could a South African version of Black Friday look like?

Black Friday has come and gone, with popular consumer products ranging from food items, electronic devices and to furniture items flying off the shelves at bargain prices. The retail phenomenon traces its growing popularity to the United States merchants of...

Broadening Financial Inclusion Through Informal Sector Innovation

Broadening financial inclusion through informal sector innovation

November 28, 2017 • Opinion, Retail, Southern AfricaComments Off on Broadening financial inclusion through informal sector innovation

In developing markets around the world, it is the informal economies that serve as the quietly humming engines of growth. By way of example, the informal economy accounts for over 70% of total employment in sub-Saharan Africa – an economy that includes...

Takealot rakes in R87 million on Black Friday

Takealot rakes in R87 million on Black Friday

November 28, 2017 • Online & Social, Retail, Southern Africa, Top StoriesComments Off on Takealot rakes in R87 million on Black Friday

As Black Friday kicked off at Midnight on the 24th of November 2017, Takealot simultaneously kicked off their annual Blue Dot Sale, which ends on the 28th of November. The day started off badly for the e-commerce giants as its site crashed almost immediately...

It’s time to change how you think about retail

It’s time to change how you think about retail

November 28, 2017 • Opinion, Retail, Southern Africa, Top StoriesComments Off on It’s time to change how you think about retail

When you try on clothing, you do so in the change room; if a dress you bought doesn’t fit or you change your mind, you exchange it and, with any luck, after money has changed hands, you’ll get some change back. Did you know that, historically, a...

Compliance requires an evolved availability approach

Black Friday, Cyber Monday 2017 reflect growing digital evolution

November 24, 2017 • Retail, Top StoriesComments Off on Black Friday, Cyber Monday 2017 reflect growing digital evolution

With digital transformation initiatives permeating everything business does, the Black Friday and Cyber Monday period this year is expected to illustrate just how far online retailers have come in embracing Availability. Veeam Software examines what needs to...

What will the Black Friday of the future look like?

What will the Black Friday of the future look like?

November 24, 2017 • Opinion, Retail, Southern AfricaComments Off on What will the Black Friday of the future look like?

South Africans have well and truly jumped on the Black Friday bandwagon over the past few years, embracing the Americans’ Thanksgiving shopping holiday to take advantage of pre-Festive season deals. Whether big or small, online or mall, retailers across...

Kenyan retailers ready systems for Cyber Monday

Kenyan retailers ready systems for Cyber Monday

November 24, 2017 • East Africa, Retail, Top StoriesComments Off on Kenyan retailers ready systems for Cyber Monday

Considered the unofficial beginning of the December 2017 shopping season, Black Friday is upon us, this will be followed by Cyber Monday. Together, these dates offer major sales opportunities for Kenyan retailers, both online and brick-and-mortar. While sales...