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The New Huawei Retail Experience Store, Mall of Africa.

Huawei Opens First Retail Experience Store in South Africa

March 22, 2017 • Mobile and Telecoms, Retail, Southern Africa, Top StoriesComments (0)

Huawei opened their first retail experience store in South Africa today during the unveiling of the store located in the Mall of Africa, Midrand. The opening of the store adds to the two service stores which Huawei has in Melrose Arch, Johannesburg and Canal Walk, Cape Town. The store aims to provide a premium service [&hellip...

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How payment mechanisms in Africa can change the way the unbanked can be incorporated into the mobile banking system.

As retail payments burst with innovation, new threats emerge

March 22, 2017 • Finance, Online & Social, Retail, SecurityComments (0)

The payments space is one of the most vibrant areas of financial services at the moment, with consumers craving faster, simpler ways to make payments – especially for those regular, low-value transactions that punctuate our daily comings-and-goings. Banks,...

iphone hack

Amazon brings AI voice assistant to iPhone

March 17, 2017 • Retail, Top StoriesComments (0)

Amazon has announced an integration of Alexa, a artificial intelligence voice assistant to it’s main shopping app on iPhone. The assistant controls smart home, plays music or Kindle books, answers questions, checks the news and weather, and take...

An innovative “money-saving” app for Spaza store owners.

Durban Startup Launches App for Spaza Stores

March 16, 2017 • Retail, Southern Africa, Startups, Top StoriesComments (0)

Local Durban-based tech company, Spazapp, has launched an innovative “money-saving” app for spaza store owners. Geared at uplifting last mile traders and disadvantage communities, the app works to connect users directly to bulk buying opportunities and...

Michael Bornheim, CRM Sales Consultant, Oracle.

The Importance of an integrated data platform

March 15, 2017 • Opinion, Retail, Southern AfricaComments (0)

Over the past decade, brands have seen digital and mobile technologies transform the way customers engage with them. Today, new technologies like Artificial Intelligence (AI), chatbots and Virtual Reality (VR) are further blurring the boundaries between...

Apple have been found guilty by Russia’s Federal Antimonopoly Service of price-fixing. (image: Apple)

Apple found guilty of price-fixing in Russia

March 15, 2017 • Mobile and Telecoms, Retail, Top StoriesComments (0)

According to a report by the BBC, US tech giants, Apple, have today been found guilty of price-fixing by Russia’s Federal Antimonopoly Service (FAS). The company has reportedly been arranging for retailers to co-ordinate their prices of the Iphone 5 and...

Kevin Tucker, CEO of PriceCheck.

South Africans Opt for the Ease and Efficiency of Online Shopping

March 7, 2017 • Online & Social, Retail, Southern Africa, Top StoriesComments Off on South Africans Opt for the Ease and Efficiency of Online Shopping

South African consumers are increasingly turning to e-commerce platforms when looking for, comparing and purchasing a variety of items. This is according to Kevin Tucker, founder of PriceCheck, Africa’s largest product discovery and comparison service, who...

Internet provider rolls out shop-in-shop stores in selected Shoprite outlets.

New Partnership for Vodafone Zambia and Shoprite

February 27, 2017 • Mobile and Telecoms, Retail, Southern Africa, Top StoriesComments Off on New Partnership for Vodafone Zambia and Shoprite

Vodafone Zambia has announced a partnership with South African food retail chain Shoprite, that allows the 4G internet provider to set up shop-in-shop stores at various Shoprite outlets. The move is a part of the company’s latest attempt to reach out to its...

Sekete Patrick Maphopha, SE manager for Africa at NetApp.

Why the pop-up store cloud is unlikely to burst anytime soon

February 20, 2017 • Cloud Computing, Opinion, Retail, Southern AfricaComments Off on Why the pop-up store cloud is unlikely to burst anytime soon

Enter any mall today and you are likely to come across the latest retail fad – the pop-up store. With the concept of ‘here today and gone tomorrow’ at its centre, this fresh, novel and creative concept has taken the world by storm. According a report by...

Founder of The Style Group, Banke Ajagunna.

Nigerian fashion company tapping into social retailing

February 17, 2017 • Online & Social, Retail, West AfricaComments (1)

The Style Group, a contemporary lifestyle retail group in Nigeria, is looking to take advantage of the booming social media and e-commerce market in Nigeria and overtake traditional retail stores by focusing on offering their products via modern...

Retailers are waking up to the importance of VR and other emerging technologies in revolutionizing customer experience both online and in-store.

Getting Virtual Reality right for retail

February 17, 2017 • Opinion, RetailComments Off on Getting Virtual Reality right for retail

Virtual reality technology makes a lot of sense for online retailers but better customer understanding is needed to make it more than a curiosity Online retailers have led the charge when it comes to the early adoption of technology to enable better customer...

Bradley Elliott, MD of  digital agency Platinum Seed.

Making retail work with Machine Learning

February 15, 2017 • Opinion, RetailComments Off on Making retail work with Machine Learning

According to UN statistics, a staggering 1.3 billion tonnes of fresh food is lost or wasted worldwide every year. This amounts to a third of all food produced for human consumption. In many cases the food is still within the suggested “sell-by” and...

Sammy Marks golden tickey reaches R399K... and counting!

Rare coin set to break record in online auction

February 14, 2017 • Retail, Southern Africa, Top StoriesComments Off on Rare coin set to break record in online auction

The rare 1898 Sammy Marks golden tickey coin opened for bidding on www.bidorbuy.co.za last week. Since the opening bid of R1 there has been a fierce war of bidding and counter bidding, that has seen the little coin reached a staggering R399,000, with...

Kevin Norton, Director Mobility Solutions Southern Africa at Westcon-Comstor Southern Africa.

RFID reinvents itself and retail with it

February 14, 2017 • Retail, Sponsored, Top StoriesComments Off on RFID reinvents itself and retail with it

The retail industry stands poised to benefit exponentially from advancements that are spurring a plethora of new applications for already proven radio frequency identification (RFID) technology. On-pitch printing and encoding technology are increasing the...

Viresh Harduth, Vice President: New Customer Acquisition (Start up and Small Business) at Sage Africa & Middle East.

E-commerce is the way forward for all businesses

February 9, 2017 • Online & Social, Opinion, Retail, Southern Africa, Top StoriesComments Off on E-commerce is the way forward for all businesses

E-commerce is no longer just for flashy start-ups or big companies with even bigger budgets – it is also becoming a valuable channel to market for Small & Medium Businesses. From plumbers to playschools and from artisan food stores to gardening...

Gary Stocks, head of knowledge at BSG.

How to create engaging customer experiences

February 8, 2017 • General, Opinion, RetailComments Off on How to create engaging customer experiences

Customer experience has become an emerging battleground for most organisations, as they seek ways to extract further value from customers. Yet many organisations are unsure of how to find this value and often do not have the time, capacity or skills to truly...