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Sekete Patrick Maphopha, SE manager for Africa at NetApp.

Why the pop-up store cloud is unlikely to burst anytime soon

February 20, 2017 • Cloud Computing, Opinion, Retail, Southern AfricaComments (0)

Enter any mall today and you are likely to come across the latest retail fad – the pop-up store. With the concept of ‘here today and gone tomorrow’ at its centre, this fresh, novel and creative concept has taken the world by storm. According a report by the Centre for Economics and Business Research entitled [&hellip...

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Founder of The Style Group, Banke Ajagunna.

Nigerian fashion company tapping into social retailing

February 17, 2017 • Online & Social, Retail, West AfricaComments (1)

The Style Group, a contemporary lifestyle retail group in Nigeria, is looking to take advantage of the booming social media and e-commerce market in Nigeria and overtake traditional retail stores by focusing on offering their products via modern...

Retailers are waking up to the importance of VR and other emerging technologies in revolutionizing customer experience both online and in-store.

Getting Virtual Reality right for retail

February 17, 2017 • Opinion, RetailComments (0)

Virtual reality technology makes a lot of sense for online retailers but better customer understanding is needed to make it more than a curiosity Online retailers have led the charge when it comes to the early adoption of technology to enable better customer...

Bradley Elliott, MD of  digital agency Platinum Seed.

Making retail work with Machine Learning

February 15, 2017 • Opinion, RetailComments (0)

According to UN statistics, a staggering 1.3 billion tonnes of fresh food is lost or wasted worldwide every year. This amounts to a third of all food produced for human consumption. In many cases the food is still within the suggested “sell-by” and...

Sammy Marks golden tickey reaches R399K... and counting!

Rare coin set to break record in online auction

February 14, 2017 • Retail, Southern Africa, Top StoriesComments (0)

The rare 1898 Sammy Marks golden tickey coin opened for bidding on www.bidorbuy.co.za last week. Since the opening bid of R1 there has been a fierce war of bidding and counter bidding, that has seen the little coin reached a staggering R399,000, with...

Kevin Norton, Director Mobility Solutions Southern Africa at Westcon-Comstor Southern Africa.

RFID reinvents itself and retail with it

February 14, 2017 • Retail, Sponsored, Top StoriesComments (0)

The retail industry stands poised to benefit exponentially from advancements that are spurring a plethora of new applications for already proven radio frequency identification (RFID) technology. On-pitch printing and encoding technology are increasing the...

Viresh Harduth, Vice President: New Customer Acquisition (Start up and Small Business) at Sage Africa & Middle East.

E-commerce is the way forward for all businesses

February 9, 2017 • Online & Social, Opinion, Retail, Southern Africa, Top StoriesComments Off on E-commerce is the way forward for all businesses

E-commerce is no longer just for flashy start-ups or big companies with even bigger budgets – it is also becoming a valuable channel to market for Small & Medium Businesses. From plumbers to playschools and from artisan food stores to gardening...

Gary Stocks, head of knowledge at BSG.

How to create engaging customer experiences

February 8, 2017 • General, Opinion, RetailComments Off on How to create engaging customer experiences

Customer experience has become an emerging battleground for most organisations, as they seek ways to extract further value from customers. Yet many organisations are unsure of how to find this value and often do not have the time, capacity or skills to truly...

Sicily Kariuki, Public Service, Youth and Gender Affairs secretary (right) and Simon Kimutai, Matatu Owners Association chairmen (left)  (image: Huduma)

Huduma smart cards to connect Kenyans

February 7, 2017 • East Africa, Finance, Retail, Top StoriesComments Off on Huduma smart cards to connect Kenyans

Mastercard has committed to supporting Huduma in rolling-out a smart card that aims to connect all citizens to the formal financial sector to drive efficiency and transparency as part of their 2030 goals. The Huduma Card is a prepaid card with chip and PIN...

Jumia managing director Sam Chappatte (left)  Ann Kirima, Chair of the Kenya Investment Authority.

Kenyan SME’s flourish as e-commerce spikes

February 6, 2017 • East Africa, Online & Social, Retail, Top StoriesComments Off on Kenyan SME’s flourish as e-commerce spikes

Online retailer Jumia Kenya has announced that 80 percent of the products on their platform are from accredited small businesses. Although Jumia has not released the actual number of merchants on the platform, they revealed that the number of SME’s...

Fred Baumhardt, CEO of Curve Group.

Curve Group to expand financial services offering in Africa

February 2, 2017 • Mining & Energy, Retail, Software, Top StoriesComments Off on Curve Group to expand financial services offering in Africa

Curve Group has acquired Paperless Software Solutions, a developer of integrated solutions that cut down paper-based admin in virtually any business process. As part of their strategy, the pair has plans to expand into retail in South Africa and the mining...

Kevin Tucker, CEO of PriceCheck.

E-commerce trends to hit SA in 2017

January 31, 2017 • Opinion, Retail, Southern Africa, Top StoriesComments Off on E-commerce trends to hit SA in 2017

E-commerce, as a global trend in its own right, is set to increase in popularity and consumer uptake in South Africa this year. This is as a result of a number of supporting trends, from greater variety offered by e-tailers, to the evolution of tech offerings...

Introducing the Sony Xperia XZ.

Introducing the Sony Xperia XZ

January 30, 2017 • Gadgets and Gaming, Mobile and Telecoms, Retail, Top StoriesComments Off on Introducing the Sony Xperia XZ

The Xperia XZ is Sony’s answer to other high end devices such as the LG G5 and Samsung Galazy S7. The smartphone does have all the features you would expect from a flagship device competing at the top-end of the market. Although the device is an...

Carter co-founders, Tom Gardner, Amit Bholla and Vikash Govindjee.

Carter launches Tinder-for-new-car-buying in South Africa

January 25, 2017 • Online & Social, Retail, Southern Africa, Startups, Top StoriesComments Off on Carter launches Tinder-for-new-car-buying in South Africa

Three South African entrepreneurs have developed a smartphone app that helps customers find a suitable car for their needs and connects them to accredited dealers. Available on Apple iStore and the Google PlayStore, Carter aims to appeal to first time new car...

Black Friday began in the USA in 1932 and traditionally starts the day after Thanksgiving. It marks the beginning of the Christmas gift shopping season.

Opinion: 9 ways to slash e-commerce cart abandonment

January 23, 2017 • Finance, Opinion, RetailComments Off on Opinion: 9 ways to slash e-commerce cart abandonment

Global shopping cart abandonment on e-commerce websites is reported at anything between 60 and 70 percent. Yet simple tweaks to the purchasing process and a keen eye on usability can ensure more completed sales and, ultimately, better customer retention....

Online shopping trends 2017

African Online Shopping Trends in 2017

January 17, 2017 • Features, Online & Social, Retail, Top StoriesComments Off on African Online Shopping Trends in 2017

The digital age has seen the rise of many activities that used to require you to leave the house, but can now be done from the comfort of your couch. That of course includes many people’s favorite thing to do, blow all our hard earned cash…...