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How IoT can transform customer experience this festive season

How IoT can transform customer experience this festive season

December 8, 2017 • Internet of Things, Opinion, RetailComments (0)

There is no denying that customers are getting smarter about their shopping choices and their expectations of the retail experience are accelerating quickly. With the online retail business booming, high streets are taking the hit, and it is going to take something special to get shoppers back into stores. If Internet of Things (IoT) technology [&hellip...

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Artificial intelligence may be the white knight that will rescue retail sector

Artificial intelligence may be the white knight that will rescue retail sector

December 7, 2017 • Retail, Southern Africa, Top StoriesComments (0)

South Africa’s data analytics companies have advised that the retail community should adopt artificial intelligence (AI) as a business tool or perish. Dewald Lindeque, business development director at Moyo Business Advisory, a Centurion-based specialist...

AR helps retailers re-imagine the entire shopping journey Johan Walters, head of NMPi Labs

AR helps retailers re-imagine the entire shopping journey

December 5, 2017 • General, Opinion, RetailComments (0)

Despite the speculation about the rise of the machine and the threat to jobs at best, and to humankind at worst, technology will not spell the end for bricks and mortar retail stores any time soon. However, the way customers are experiencing and engaging with...

How online stores can take to stop the Grinch from stealing Christmas

How online stores can take steps to stop the Grinch from stealing Christmas

December 1, 2017 • Big Data, Online & Social, Opinion, Retail, Southern AfricaComments (0)

The Christmas rush has started. The postal service warned South African residents that if they want their Christmas parcels sent abroad to arrive on time, they must have been sent by October – so they may already be too late. Can purchasing gifts online for...

PayU South Africa sees huge traffic spike from Black Friday

PayU South Africa sees huge traffic spike from Black Friday

November 30, 2017 • Finance, Retail, Southern Africa, Top StoriesComments (0)

On Black Friday, 24 November 2017, many of the South African eCommerce companies experienced massive spike in traffic on their various websites. Matching this spike, payment services provider, PayU, facilitated an increase of around 8.5 times the transaction...

When the retail chain is forged

When the retail chain is forged

November 30, 2017 • Opinion, RetailComments (0)

For online consumers, ‘tis the season to be jolly. For businesses, it’s a time where the retail chain may be forged in life. For hackers, it’s a poor excuse for picking a man’s pocket. To avoid data becoming dead as a doornail, retailers must...

What could a South African version of Black Friday look like?

What could a South African version of Black Friday look like?

November 29, 2017 • Opinion, Retail, Southern Africa, Top StoriesComments (0)

Black Friday has come and gone, with popular consumer products ranging from food items, electronic devices and to furniture items flying off the shelves at bargain prices. The retail phenomenon traces its growing popularity to the United States merchants of...

Broadening Financial Inclusion Through Informal Sector Innovation

Broadening financial inclusion through informal sector innovation

November 28, 2017 • Opinion, Retail, Southern AfricaComments (0)

In developing markets around the world, it is the informal economies that serve as the quietly humming engines of growth. By way of example, the informal economy accounts for over 70% of total employment in sub-Saharan Africa – an economy that includes...

Takealot rakes in R87 million on Black Friday

Takealot rakes in R87 million on Black Friday

November 28, 2017 • Online & Social, Retail, Southern Africa, Top StoriesComments (0)

As Black Friday kicked off at Midnight on the 24th of November 2017, Takealot simultaneously kicked off their annual Blue Dot Sale, which ends on the 28th of November. The day started off badly for the e-commerce giants as its site crashed almost immediately...

It’s time to change how you think about retail

It’s time to change how you think about retail

November 28, 2017 • Opinion, Retail, Southern Africa, Top StoriesComments (0)

When you try on clothing, you do so in the change room; if a dress you bought doesn’t fit or you change your mind, you exchange it and, with any luck, after money has changed hands, you’ll get some change back. Did you know that, historically, a...

Black Friday, Cyber Monday 2017 reflect growing digital evolution

Black Friday, Cyber Monday 2017 reflect growing digital evolution

November 24, 2017 • Retail, Top StoriesComments Off on Black Friday, Cyber Monday 2017 reflect growing digital evolution

With digital transformation initiatives permeating everything business does, the Black Friday and Cyber Monday period this year is expected to illustrate just how far online retailers have come in embracing Availability. Veeam Software examines what needs to...

What will the Black Friday of the future look like?

What will the Black Friday of the future look like?

November 24, 2017 • Opinion, Retail, Southern AfricaComments Off on What will the Black Friday of the future look like?

South Africans have well and truly jumped on the Black Friday bandwagon over the past few years, embracing the Americans’ Thanksgiving shopping holiday to take advantage of pre-Festive season deals. Whether big or small, online or mall, retailers across...

Kenyan retailers ready systems for Cyber Monday

Kenyan retailers ready systems for Cyber Monday

November 24, 2017 • East Africa, Retail, Top StoriesComments Off on Kenyan retailers ready systems for Cyber Monday

Considered the unofficial beginning of the December 2017 shopping season, Black Friday is upon us, this will be followed by Cyber Monday. Together, these dates offer major sales opportunities for Kenyan retailers, both online and brick-and-mortar. While sales...

Black Friday: Where to find the best deals

Black Friday: Where to find the best deals

November 24, 2017 • Lists, Online & Social, Retail, Southern Africa, Top StoriesComments Off on Black Friday: Where to find the best deals

Black Friday, the day that bargain hunters have waited the whole year for has finally arrived. On 24 November 2017, thousands have gone out in search for the deal of the year as prices from multiple stores have be slashed down as they jump on the bandwagon....

Darkness on Black Friday as online stores crash

Darkness on Black Friday as online stores crash

November 24, 2017 • Online & Social, Retail, Southern Africa, Top StoriesComments Off on Darkness on Black Friday as online stores crash

Thousands of South Africans woke up a little bit earlier on Friday 24 November 2017, in an attempt to get a jump on the madness which is Black Friday. These bargain hunters, however, were met with a massive stumbling block… the websites that had been...

Use Computer Security Day to strengthen business resilience

5 ways to protect yourself from Black Friday hackers

November 23, 2017 • Lists, Online & Social, Retail, Security, Top StoriesComments Off on 5 ways to protect yourself from Black Friday hackers

With Black Friday fast approaching, thousands will flock to the shops to try and find the best deal of the year… but for those who won’t be able to get the time off work, there will also be hundreds of online sales available to choose from. The...