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Santander UK CIO announced as Digital Retail Forum 2019 keynote speaker

Santander UK CIO to speak at Digital Retail Forum 2019

December 10, 2018 • Events, Retail, Top StoriesComments (0)

Felipe Penacoba Martinez, CIO for Retail and Business Banking at Santander UK has been confirmed as the keynote speaker for the upcoming Digital Retail Forum 2019, set to take place on 30 January, at the Hilton Sandton in Johannesburg, South Africa. Themed Harnessing Digital Technology for Next-Level Customer Centred Retailing, DRF2019 will focus on how...

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Smollan announced as Gold sponsor of DRF2019

Smollan announced as Gold sponsor of DRF2019

December 7, 2018 • Events, Retail, Top StoriesComments (0)

  Smollan, a retail solutions company has been announced as Gold sponsor of Digital Retail Forum 2019, set to take place on 30 January at the Hilton Sandton in Johannesburg. The forum will gather over 200 retail industry leaders and experts, who will...

New Vodacom World brings latest technology trends to life

New Vodacom World brings latest technology trends to life

December 7, 2018 • Mobile and Telecoms, Retail, Southern Africa, Top StoriesComments (0)

The newly designed Vodacom World officially launches today, Friday 07 December 2018. For six months, Vodacom worked on reinventing Vodacom World and now the facility offers new and exciting technologies. Inside the new facility, there is a Vodacom Shop as...

Don’t start the New Year in debt

South African smaller merchants are cashing in online

December 6, 2018 • RetailComments (0)

Despite the lackluster macro-economic indicators, South African tenacity showed itself once again as retailers – especially smaller stores – cashed in on the online space over the Black Friday and Cyber Monday weekend says Payment Service Provider, DPO...

BankservAfrica reveals Black Friday card sales

BankservAfrica reveals Black Friday card sales

December 6, 2018 • Finance, Retail, Top StoriesComments (0)

According to BankservAfrica, Debit and credit card transactions reached 4.8 million during this year’s Black Friday. This represents a 4% year-on-year growth on 2017’s 4.7 million. BankservAfrica’s figures, which covers all in-store card transactions...

Retailers have no choice but to chase customer experience

Retailers have no choice but to chase customer experience

December 4, 2018 • RetailComments (0)

Traditional brick-and-mortar retailers have no chance of surviving the onslaught from e-commerce unless they invest in their customer experience, says redPanda Software Group CEO Gareth Hawkey. If traditional retailers take on e-commerce providers at their...

Average value per transaction on Black Friday declined compared to last year

Average value per transaction on Black Friday declined compared to last year

November 27, 2018 • RetailComments (0)

According to data from instant EFT payment provider i-Pay, the Rand value from Black Friday sales this year grew by more than a thousand percent over 2016 figures. “At face value, e-tailers have experienced the highest volume of sales on record for...

Takealot.com, South Africa's leading online retailer, saw a record number of visitors to its site on Black Friday 2018.

Takealot experiences record number of visitors this Black Friday

November 23, 2018 • Retail, Southern Africa, Top StoriesComments Off on Takealot experiences record number of visitors this Black Friday

Takealot.com, South African online retailer, saw a record number of visitors to its site on Black Friday 2018. The annual Takealot Blue Dot Sale went live at 12:01 on Black Friday morning and generated more than R11,5 million worth of transactions in the...

Average value per transaction on Black Friday declined compared to last year

i-Pay saves Black Friday for local retailers

November 23, 2018 • Retail, Southern Africa, Top StoriesComments Off on i-Pay saves Black Friday for local retailers

Even though local retailers braced themselves for Black Friday, the onslaught on systems still resulted in all the major payment mechanisms buckling under the pressure. Once again instant EFT payment provider i-Pay has remained completely available and stable...

The impact of hyper-availability on e-tailing

The impact of hyper-availability on e-tailing

November 23, 2018 • Opinion, RetailComments Off on The impact of hyper-availability on e-tailing

South African e-tailers are experiencing a surge in customers thanks to the convenience and pervasiveness of mobile devices supporting online shopping apps. With people expecting a seamless customer experience between an app, online store, and fulfilment of...

Black Friday tips for mobile shoppers

Black Friday tips for mobile shoppers

November 23, 2018 • Retail, Top StoriesComments Off on Black Friday tips for mobile shoppers

It’s November! The season for crazy looking ‘Mo’s’ and pre-festive season shopping deals. Of particular interest is Black Friday, the fourth Friday in the month when retailers offer consumers bargain deals. This is something that is gaining more and...

“We need economic growth to stimulate retail sales in Africa” – Grant Morgan

November 22, 2018 • Features, Retail, Top StoriesComments Off on “We need economic growth to stimulate retail sales in Africa” – Grant Morgan

Black Friday has quickly become a major retail campaign in South Africa, particularly for online stores. Last year, overall sales spiked by almost 2600% on the day. But online retailers in particular encountered major issues with website uptime or payment...

Digital Retail Forum 2019

First wave of speakers announced for Digital Retail Forum 2019

November 22, 2018 • Events, Retail, Top StoriesComments Off on First wave of speakers announced for Digital Retail Forum 2019

Over the course of a decade or so, the retail industry has seen a massive shift towards the adoption of technologies that add value to the evolving customer journey, and the innovation of products and services. Under the theme “Harnessing Digital...

Black Friday to boost local e-Commerce

Black Friday to boost local e-Commerce

November 22, 2018 • Retail, Southern AfricaComments Off on Black Friday to boost local e-Commerce

South Africa’s e-Commerce will get a major boost on Black Friday and Cyber Monday as consumers are increasingly becoming aware of the convenience of online shopping to avoid the long queues, says FNB. Last year, FNB processed an average of over 800 000 card...

How banks can improve payment chaos this Black Friday

How banks can improve payment chaos this Black Friday

November 21, 2018 • Retail, Top StoriesComments Off on How banks can improve payment chaos this Black Friday

During Black Friday 2017, Standard Bank’s transaction volumes on its credit and debit cards spiked more than 100% compared to the same event the previous year. In 2016, Absa said its total customer issuing spend for the Black Friday weekend was just over...

Simple tips to protect yourself this Black Friday

How retailers and consumers can prevent cyber fraud this Black Friday

November 21, 2018 • Opinion, Retail, SecurityComments Off on How retailers and consumers can prevent cyber fraud this Black Friday

With Black Friday fast approaching, and a lot of retailers are preparing for an influx of sales and consumer traffic across all points of purchase – apps, online and in-store. This high volume of purchases puts most retailers and consumers at risk for a...