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According to Tigo, the installation is set to enhance customer experience and reduce the inconvenience of customers having to memorise the various short codes for different products and services.

Ghana: Tigo unveils new IVR system

August 22, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Tigo Ghana has unveiled the installation of an Interactive Voice Response (IVR) system. The system is intended for pre-paid and post-paid customers to access Tigo’s entire product offering through a unified short code, 555. According to Tigo, the installation is set to enhance customer experience and reduce the inconvenience of customers having to...

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Image Source: allthingsd.com)

Ghana: Samsung suspends phone swap promo due to backlash

August 22, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Samsung Ghana originally announced that consumers will be offered the opportunity to swap out their old mobile device for a new Samsung smartphone or tablet. Once swapped out, the consumer would then pay the difference for the new handset or tablet device....

Inderpal Singh Mumick, CEO of Kirusa. (Image Source: mobileworldmag.com).

Ghana: Kirusa acquires Saya Mobile

August 21, 2014 • Mobile and Telecoms, West AfricaComments (0)

Mobile services developer Kirusa has stepped forward and acquired Saya Mobile. Saya Mobile is a Ghana-based provider of instant messaging apps geared at African consumers. According to the company, the acquisition is set to enhance Kirusa’s expertise...

Mobofree

Nigeria: MoboFree user sale volume hits $526 million

August 18, 2014 • Online, West AfricaComments (0)

MoboFree.com has announced that the total volume of items currently for sale in its marketplace is worth USD 526 million and is expected to reach USD 1.5 billion by 2015. According to the online shopping portal, it has 3.3 million registered users, including...

SES Satellite

SES launching DTH broadcast services across West Africa

August 18, 2014 • Satellite Comms, Top Stories, West AfricaComments (0)

SES has revealed that it will be delivering direct-to-home (DTH) broadcast television across French-speaking countries in Sub-Saharan Africa. The project is aimed at the Lomé-based consortium of West African broadcasters, which is led by Africable and Media...

Diamond-Bank

Nigeria: Diamond Bank & MTN launch mobile money service

August 14, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Diamond Bank and MTN Nigeria have come together in order to launch a mobile money service. The service has been jointly developed for the advancement the Central Bank of Nigeria’s (CBN’s) cash-less initiative. The Diamond Y’ello Account is...

Cellphones

Nigeria: Government to terminate 12 million fake devices

August 13, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

The Nigerian government has said that it is in the process of ordering telecom companies, across the country, to effectively place a kill order on over 12 Million counterfeit mobile devices using telecom networks in the country. The mobile devices will be...

MTN Business App

Ghana: MTN unveils mobile money ATM withdrawals

August 11, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

MTN Ghana has launched its mobile money ATM cash-out service in Kumasi. MTN is said to have signed a partnership with EcoBank and Fidelity Bank in order to enable Mobile Money users to withdraw cash from both banks, without the use of an ATM card. According...

Telecom Tower

Etisalat Nigeria & IHS sign tower sale & lease back agreement

August 11, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

Etisalat Nigeria has revealed the sale of 2,136 of its towers to IHS Holding Limited. According to the company, the sale is part of a broader strategy that is intended to drive improvements in the quality of its network performance. Additionally, it is...

MTN Africa

Ghana: MTN partnering with microfinance companies

August 11, 2014 • Mobile and Telecoms, Top Stories, West AfricaComments (0)

MTN Ghana has revealed plans to partner with a variety of microfinance companies. The partnership is intended to assist customers to receive and repay loans via the Mobile Money wallet. According to MTN Ghana, Mobile Money is in partnership with the Ministry...