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i-Pay saves Black Friday for local retailers

November 23, 2018 • Retail, Southern Africa, Top Stories

Alternative payment provider i-Pay saves Black Friday for local retailers

i-Pay saves Black Friday for local retailers

Even though local retailers braced themselves for Black Friday, the onslaught on systems still resulted in all the major payment mechanisms buckling under the pressure. Once again instant EFT payment provider i-Pay has remained completely available and stable while handling the resulting additional transactional volumes without any impact on its service levels.

“Even before many stores officially opened this morning, every major payment provider went offline due to massive e-commerce volumes. We are managing to take on the additional strain from retailers like Game and Makro as well as e-tailers Takealot, Superbalist and Loot amongst others – with ease. By 8 am today we had already surpassed our entire 2017 Black Friday numbers, ” says Thomas Pays, CEO of i-Pay.

Pays says it is a testament to the importance of alternative payment solutions when a start-up like i-Pay outperforms incumbents on such an important retail day.

“From payment service providers to e-commerce sites, our small fintech showed the market that we are a force to be reckoned with and that digital payment is the way of the future. Were it not for us, local retailers would have had to turn customers away, significantly impacting on sales targets and potentially seeing them migrate to competitors.”

He believes that when an e-tailer the size of Takealot puts out a tweet informing customers that it had to disable credit card and Masterpass payment options but Instant EFT via i-Pay is still available, it reinforces the need for alternative payment methods.

“Not only does it mean retailers can continue driving sales, but because i-Pay does not require customers to have credit cards, to register on the system or download any software, we contribute to broader economic inclusion in the country,” says Pays.

This enables customers who do not have credit cards and would otherwise have not been able to take advantage of Black Friday deals online, to participate in the digital economy.

“For i-Pay, it is about enabling economic growth, making the digital world accessible to those who could not benefit from it before, and giving merchants a secure, real-time environment to boost growth,” says Pays.

Edited by Daniëlle Kruger
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