Kenya: National Bank upgrades mobile banking services

October 23, 2017 • East Africa, Finance, Top Stories

Kenya: National Bank upgrades mobile banking services

Kenya: National Bank upgrades mobile banking services.

The National Bank of Kenya has announced that it will upgrade its mobile banking services. According to the bank, the upgrade includes new services with improved safety as the lender seeks to grow new revenue streams through digital avenues.

The NatMobile app allows customers to make payments such as school fees, National Hospital Insurance Fund contributions, utility bills and gives them access to credit card statements. It also provides additional widgets such as a currency converter and a loan calculator.

Wilfred Musau, National Bank, managing director said, “With this app, we can more easily offer our customers the banking products and services they need to help them reach their financial goals and, at the same time, offers the bank the opportunity to grow revenue streams.”

The services available on the new NatMobile app includes account to account & account to mobile transfers, Mvisa, Pesalink, forex rate information, statement requests and applications for chequebooks and cards. Other services available are school fees payments, Credit Card statements, NHIF contributions, and Kenya power utility payments.

“National Bank continues to embrace innovation while driving a digital bank agenda as a way of increasing efficiency in service delivery and driving financial inclusion. Our goal is to become the go-to digital bank and we are therefore excited over our unique mobile banking solutions, which offer versatility to our customers,” said Musau.

The new mobile banking platform can be accessed through the Bank’s USSD code *625# or the mobile app. All transactions are authenticated by an OTP (One Time Pin) validation through customers’ registered phone numbers.

Edited by Fundisiwe Maseko
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