South Africa’s First National Bank (FNB) announced on Friday 13 October 2017 that the bank has once again been awarded The Most Innovative African Bank at the 2017 African FinTech Awards, which took place in Johannesburg on the 12th of October 2017. FNB has now won the award for the second year in a row which according to the bank, confirms FNB’s status as a leader in innovation in spite of strong competition from some of its competitors.
The African FinTech Awards recognises innovative and disruptive FinTech companies that have excelled in their sphere of business. The panel of judges for this year’s occasion consisted of seasoned investors, academics, innovation heads of top banks and entrepreneurs with an extensive track record in finance and/or technology.
Speaking on the award Jacques Celliers, FNB’s CEO, said, “We are humbled to be awarded The Most Innovative African Bank for the second year in a row. This accolade demonstrates our consistency in creating solutions that prioritise exponential helpfulness to address the needs of our individual and business customers. For us, innovation is a journey that is rooted in customer-centricity and all our solutions are a reflection of our commitment to exceptionally high standards. Everything we do in our business is designed to deliver a world-class customers experience to our millions of customers.”
FNB, who was voted The Most Innovative Bank in the World in 2012, over the last few months have introduced a number of innovations such as; nav» Home and more recently, nav» Car to help its customers through the process of getting a home and maintaining a car easily via the bank’s leading App. In just a few months since launching, over 100 000 vehicles have been loaded on nav» Car and nav» Home has had over half a million visitors since 2016.
Both digital innovations offer unique and helpful solutions that leverage the existing FNB banking ecosystem. “Networked marketplaces have seen exponential growth by connecting sellers and buyers, hosts and visitors, drivers and passengers. FNB’s nav» platform brings this revolution to banking and is revolutionizing the way we do business at FNB. Our aim is to disrupt rather than be disrupted,” says Peter Alkema, FNB Business CIO.
“Our different solutions are brought together by our banking App, which has increasingly become the gateway and one-stop-shop for all our banking services. Our customers have one app to manage all their banking needs from a smartphone. What makes the FNB Banking App unique is the seamless integration of additional value added services to the traditional banking functions. We are very excited about our digital journey and remain committed to providing helpful solutions to our individual and business customers,” concludes Alkema.