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Safaricom upgrades M-PESA platform

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Safaricom upgrades M-PESA platform.(Image Source: M-PESA)

Safaricom’s M-PESA platform has been upgraded. The company completed the upgrades on Sunday 10th September 2017. Mobile money transactions were interrupted for 13 hours. The upgraded platform will allow the gradual introduction of new features to the service in coming months.

The enhanced availability of the platform is expected to usher in an age of increased interconnectivity for M-PESA, which according to the company, will support a wider range of capabilities for several different partners.

“Safaricom has put in place measures to ensure a smooth transition during the upgrade, which will provide our customers and partners with more features and capabilities in the future,” said Bob Collymore, CEO, Safaricom.

In August 2017, Safaricom announced the availability of revamped M-PESA Application Programming Interfaces (APIs). For M-PESA customers, this was the third interruption. In June 2017 the money transfer platform was interrupted for two hours.

Today, more than 26 million customers use M-PESA, making more than 10.5 million transactions every day. Since its launch, M-PESA has rolled out different innovations to its customers including the Lipa Na M-PESA cashless payment platform, M-Shwari, KCB M-PESA and recently M-TIBA.

Edited by Fundisiwe Maseko
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