South African telecommunications company, Cell C, announced on Tuesday 12 September 2017 that the company will be reducing international roaming rates to 58 countries covering 99 networks. The company said that the changes are aimed at making the pricing simple and transparent for customers travelling overseas.
The new rates, which will be active from 13 September 2017, will allow customers roaming on any of the listed countries to pay a standard R10 per minute for making and receiving calls, R10 per MB for data and R2.99 per SMS on certain networks in these countries.
The only exclusions to these are:
- Emtel Mauritius, where customers will pay R20 per minute for calls and R20 per MB for data;
- Netone Zimbabwe, where customers will pay R15 per minute for calls and R15 per MB for data
Speaking on the announcement, Cell C Chief Executive Offer, Jose Dos Santos said, “Cell C is continuously working with foreign operators to increase the number of networks and countries where our customers can enjoy a worry-free and predictable roaming experience by providing more affordable roaming rates.”
The company has advised customers to manually select discounted networks when roaming to ensure that they always pay the lowest roaming charges. Cell C highlighted that a detailed list of networks and their associated roaming rates will be available from 13 September 2017 and can be found via https://www.cellc.co.za/cellc/international-roaming. This page also provides handy tips on how to better manage your roaming spend.
The telco will continue to offer Wi-Fi Calling as an alternative to roaming, a service that turns any Wi-Fi hotspot into a Cell C base station, effectively allowing customers to make and receive calls as if they were in South Africa, while they are travelling abroad.
List of countries with discounted roaming rates: