IFS, a global enterprise applications company, has announced that Rwanda Energy Group’s (REG) operating companies have gone live with IFS Applications 9 in the first phase of the implementation of an Integrated Business Management Solution (IBMS). REG is Rwanda’s national grid operator, comprising Energy Utility Corporation Limited (EUCL) and Energy Development Corporation Limited (EDCL). This represents a major milestone in the organisation’s drive to streamline its business processes, improve corporate governance and enhance operational performance.
The first phase of the project was completed in just 8 months and aims to drive efficiencies throughout the organisation and improve customer service by adopting industry best practices. In the next phase, IFS and business partner Fluentgrid will roll out the customer management and incident reporting management solutions. This phase is expected to be completed and launched by December 2017.
The investment forms part of a reform of the Rwandan energy sector, which sees government focus on the expansion and upgrading of the country’s electrical infrastructure. As the entities spearheading this initiative, EUCL and EDCL needed to invest in a comprehensive and fully integrated ERP system to achieve operational excellence.
The IFS solution will reach 1,300 employees across a 33-branch network countrywide. The solution supports mission-critical business processes such as financials, human resources and payroll, supply chain management, inventory, procurement and project management. The next phase will bring about improvement in the way end-consumers interact with EUCL.
The project was sponsored and supported by the World Bank, the Belgium Government, the Belgium Development Agency, the European Union and the Japan International Cooperation Agency.
IFS South Africa Managing Director, Gawie van der Merwe, said: “With this implementation, REG is positioned to do away with redundancies in its business processes and make way for a streamlined, lean and efficient operation. We thank the teams at EUCL and EDCL for partnering with us to configure the solution and get it up-and-running in such a short timeframe. We believe that they will soon be able to start reporting ROI from IFS Applications.”
Added Ron Weiss, CEO at REG: “The development of modern corporate management systems is critical in enhancing efficiency, accountability and transparency in our operations. Going live with the first phase in this deployment is an important step in our reform programme. Improving efficiency in the management of corporate resources will improve our consistency and performance throughout our operations. We want to thank the World Bank and our other sponsors and funders for their support.”