The internet of things (IoT) is challenging the way people live and work, and how government and businesses interact. In fact, this new eco-system is creating the foundational building blocks for smart cities where traditional models of service delivery are being challenged. Says Riaan Graham, sales director for Ruckus Wireless sub-Saharan Africa: “While the move towards ‘smart’ is slow as infrastructure and connectivity needs to be deployed to truly drive an interconnected eco-system, for those that are moving towards a more mature model, the benefits are undeniable across all services – including law enforcement.”
“If we look at today’s judiciary system, often, judges have to rely on alternative links as GSM connectivity is not always possible due to various technical challenges. Use of a Wi-Fi hotspot could result in easy, quicker access to legal and other information, that could be critical in a trial. This could have a significant impact on the productivity of the court.”
This fast and reliable Wi-Fi has the added benefit of providing journalists with the means to file stories sooner and get breaking news out more efficiently. Consider also the potential of providing legal teams who might not have the resources of larger firms with online access to research that can assist in their preparations.
“Suddenly, technology becomes an equaliser with those legal professionals coming from underprivileged communities having internet connectivity they might not have otherwise had to refine their case work. But these benefits extend beyond the parameters of the court,” adds Graham.
Police stations often have to rely on expensive satellite access to file reports and stay updated on various legal and security matters. Creating a network of Wi-Fi hotspots that not only cover the police station, but key areas of the community, could provide a much-needed boost to reducing crime. Additionally police officers in the field can be fitted with hidden cameras on their uniform as well as a dashboard camera in the police car – providing accurate evidence of incidents that can be helpful in a trial.
“Such a Wi-Fi network gives community members an opportunity to engage more directly with local police and send out alerts on any criminal activity they might witness or even call for medical services when seconds matter. Extending this Wi-Fi access to a community centre provides additional opportunities for education, employment, and even the enhancement of existing crime watch programmes.”
Wi-Fi will give police in these communities the capability to check on suspect IDs and vehicle license plates more effectively and cheaper than before. This also means that police officers who roam the neighbourhoods can leverage VoIP services to create community-wide alerts should the need arise.
Even Metro police officers can benefit from Wi-Fi connectivity during their road-side campaigns. By equipping them with this additional functionality, real-time information on traffic, accidents, and other activities can be monitored online. It also means regional offices will be able to determine where best to send resources during peak travel times.
Streamlining the processing of information, filing of reports, responding to community queries, and engaging with officers in the field are all valuable enhancements brought about with the availability of Wi-Fi.
“As we have seen from consumer and business perspectives, Wi-Fi access empowers users to find different ways of doing things. Having access to the internet and all the related information it provides leads to a smart way of doing things and helps government embrace the concept of smart cities. Even in sectors of the market where Wi-Fi has not been typically seen as necessary, it is incredible what innovation this connectivity can unlock,” concludes Graham.