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Nigeria: Airtel introduces free search info for feature phones

November 21, 2016 • Mobile and Telecoms, Top Stories, West Africa

The Airtel 3-2-1 services are free from Airtel phones.

The Airtel 3-2-1 services are free from Airtel phones.

Airtel Nigeria in partnership with global development organsation, Human Network International (NHI), has unveiled the 3-2-1 Service – a call-in system that provides free information – ranging from healthcare to good governance – to Nigerians. The service will also be available to those in rural communities.

According to biz tech africa, the 3-2-1 Service delivers free, trusted, life-enhancing information to people on a mobile devices they already use — whether it is a simple phone, a feature phone, a smartphone, or a tablet. All calls to 3-2-1 are free from Airtel phones.

Accessed on the Airtel prepaid sim for free, messages on the 3-2-1 Service are developed by local, regional, and international subject matter experts through content committees convened by Human Network International in each country where the service is active.

Topics accessible to users on the 3-2-1 service include Agriculture, Commodity Prices, Family Planning, Good Governance, Health, News & Entertainment, Nutrition, Sanitation, and Weather.

How to access the free 3-2-1 service:

  • Get an Airtel sim
  • Dial 321 and listen to the voice prompt
  • Select the preferred language; English, Yoruba, Hausa, Igbo or Pidgin English.
  • Select the information needed from the different topics available such as News & Entertainment, Health, Agriculture, Commodity Prices, Good Governance, Weather etc.
  • The 3-2-1 Service provides public service information, that are all relevant to both individuals and communities across Nigeria, to mobile phone users in English as well as in Yoruba, Hausa, Igbo and Pidgin English.

Staff Writer


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