Established in 1995, Kenya Revenue Authority (KRA) has the responsibility of collecting revenue on behalf of the Kenyan government to finance service delivery to an estimated population of +44 million, which increases by one million per annum. To help drive efficiencies, KRA is partnering with SAP to implement a core technology application called SAP Enterprise Resource Planning (ERP).
The new partnership also positions KRA as the first public sector organisation in the East Africa region to adopt SAP’s ERP technology. Ezekiel Saina, Commissioner of Corporate Support Services at KRA added, “The decision to implement what may on face value appear to be just another ICT solution, in fact means that KRA is adopting new-age technology that can scale, speed, and accelerate decision-making and business management on a truly revolutionary platform. This innovative platform, SAP HANA, will assist KRA transform business operations and support the organisation as we adapt and shape our financial industry to meet the demands of the Digital Economy.”
As a result of this transformative decision, every process of government from supply management, employee engagement to governance, risk and compliance will now run seamlessly on SAP HANA in real-time, making KRA more citizen-centric, fast and efficient.