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Technology to speed up emergency response in SA

December 9, 2015 • General, Top Stories

ER24

CenHealth users now can access ER24’s pre-hospital emergency care, including Emergency Stabilisation, medical emergency care transportation by road and air to the nearest hospital and Trauma assistance.

Cenhealth has partnered with ER24 to use technology to speed up emergency response. This partnership will aim to close the gap between patient information and emergency services, saving crucial minutes by providing paramedics with rapid access to life-saving information.

CenHealth is a user-controlled platform which allows users to keep a digital version of their health records. Members open an online account and can store information ranging from their weight and height, to allergies, upload X-rays, vaccination records and keep a health diary of all their doctor’s appointments.

CenHealth users now can access ER24’s pre-hospital emergency care, including Emergency Stabilisation, medical emergency care transportation by road and air to the nearest hospital and Trauma assistance. This service works in conjunction with CenHealth’s emergency profile, through which users enter important details such as allergies, medications they are taking, their age,  doctors’ details, medical aid information as well as next of kin – all of which help paramedics respond more speedily and accurately in the event of an emergency.

Puseletso Mompei, CenHealth’s New Business Director, says that Cenhealth is passionate about offering users value added services, in conjunction with their digital health record. “Our vision is to centralise the health experience for users. While having the ability to create, store and manage your health history from any device is empowering, we believe that this should integrate with real-life situations and allow user’s access health related services.”

This partnership, according to the company, is the first of its kind in Africa – where most patient’s records are in paper format, making critical information unavailable in an emergency. By using a secure, cloud based platform such as Cenhealth, users can enjoy services such as ER24 in real time.

The service is available for a fee of R30/month and is bundled with other new services including camera feature to allow users to upload images to their digital record as well as additional storage. Users can also pay a discounted annual fee. “Access is a priority for us, so keeping the price friendly was important.” says Mompei.

With the usual spike in road accidents, drownings, food poisoning and other injuries that occur more over the festive season, the launch of this service couldn’t come at a better time. ER24 has branches with ambulances and other emergency resources placed in all the major metropolitan areas, cities and towns across the nation.

Staff Writer


One Response to Technology to speed up emergency response in SA

  1. Interesting! As a medical doctor i find this very useful in handling emergencies. I know many clients will like it and sign for it.

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