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Telkom warns uncapped ADSL users of excess usage in SA

August 13, 2014 • Mobile and Telecoms, Southern Africa, Top Stories

Telkom

Streaming video as well as online gaming can be considered as data intensive usage and may cause users problems.

Telkom has issued a warning to its uncapped ADSL customers. Telkom has stated that excessive concurrent sessions or bandwidth intensive protocols may result in throttling and bandwidth shaping.

According to Telkom, streaming video as well as online gaming can be considered as data intensive usage and may cause problems. The telecom provider also revealed that while its uncapped products do not have data caps, the company may apply restrictions if excessive usage is detected that may affect the network.

If throttled, Telkom has revealed that a user’s service will be fully restored at the beginning of the next calendar month. According to Telkom, if a user continues to abuse the service their account may be subjected to termination.

Telkom customers can however use Telkom’s tracker tool to keep track of their data in order to prevent untimely throttling, bandwidth shaping, and account termination.

Darryl Linington

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