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Rwanda to move government services online

May 8, 2014 • Mobile and Telecoms, Top Stories

The Central-East African nation of Rwanda is fast becoming one of the leading countries in ICT and broadband adoption, and with that, the Rwandan government has taken the decision to deliver services online – which it says will minimise bureaucracy, time wastage and cost.

Rwandan President Paul Kagame (image: NPR)

Rwandan President Paul Kagame (image: NPR)

The ‘RwandaOnline‘ website will make services accessible to internet users on desktops as well as mobile devices, and will be developed in conjunction with Ngali Holdings and the government.

According to The New Times, “officials in the Ministry of Youth and ICT say the move would reduce costs incurred by people seeking a range of government services, and increase efficiency as well as offer jobs to the youth.”

The programme initially targets 100 services offered by government agencies, but Didier Nkurikiyimfura, the director-general of ICT at the ministry, added that the ultimate goal is to fully digitize all government services. “We are targeting simplicity and intuitiveness,” he said.

The public will be able to access 100 crucial services initially ranging from birth certificates, passports, health insurance and applications for identity cards, visa permits, and transfers of land title, ordinary passports, trading licences, motorcycle inspection and driving licences.

The website is expected to go live early next year, with more services being added as the project rolls out.

Charlie Fripp – Consumer Tech editor

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