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South Africa: MTN warns of SIM scam

April 8, 2014 • Mobile and Telecoms

MTN South Africa has issued a warning to its customers of a new SIM swap scam that has emerged. This is another attempt by malicious users to obtain personal banking details from MTN customers.

MTN Group has warned of a new SIM scam (image: file)

MTN Group has warned of a new SIM scam (image: file)

The syndicate sends an email similar to the following:

“Dear Client,

We have discovered a suspected sim swap attempt on your no. The swap will be processed within the next hour. If you did not initiate this sim swap, please Cancel here.” 

The “cancel” link redirects the user to a site that requests his or her banking details. Once supplied, the criminals can then use the information to make fraudulent transactions from the banking account.

Customers should note that MTN does not send any SIM swap warnings to its customers via email. Furthermore, customers must ignore any such emails and should report them to 083 123 STOP (7867).

As an additional safeguard to its customers, MTN will be blocking the site on its network.

MTN is committed to ensuring the safety of its customers and continues to address all illegal and criminal activities that might affect them.

Staff writer

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