Airtel Ghana announced this week that it would allow customers to rollover their unexpired mobile Internet bundles from month to month. The move has been praised by sector experts who said it would allow users to maintain their data packages and not lose money.
The new program, dubbed Data Roll Over, will allow users to purchase new bundles before their current packages expire and will then be allowed to have their existing data plan, whatever remains, added onto their new package.
“For example, in the event that a subscriber has 750 MB in her or his data account that expires on 20 August, and tops up her or his bundle by 200 MB valid for 30 days on 15 August, the 200 MB would be added to the 750 MB and rolled over with the new validity date of 15 September,” Airtel said in a statement announcing the plan.
The data roll-over scheme was announced by Airtel Ghana marketing director Ashish Malhotra when Big Brother Africa finalist Elikem Kumordji paid a courtesy call to the Airtel head office at Ridge in Accra, the company said.
Malhotra said Airtel “had studied the mobile internet usage patterns and wanted to ensure that customers continued to enjoy data services on the network in a transparent manner.”
Malhotra commended Kumordji for being the first Ghanaian to stay in the Big Brother house till the end.