Comztek has announced the appointment of Chandra Cimardi, to the position: Customer Service Manager, reporting to Sales Director, Uwe Brandkamp.
The appointment of a dedicated Customer Service Manager is a landmark event in the value-added distributor’s continued efforts to innovate and improve the total Comztek client experience for its reseller clients.
Explains Brandkamp: “As Customer Service Manager, Chandra will lead her team to provide a single point of contact for our clients, managing the entire client engagement process from first contact, through to quote and then finally the delivery of the order.”
“Her extensive and well-rounded experience, particularly in the areas of customer relationship management, sales and personnel management, means she is well equipped to manage this new endeavour to simplify and streamline the sales process for our resellers. She is a valuable addition to our team and we welcome her to Comztek and look forward to breaking new ground together.”
Cimardi has a diploma in Customer Service Management from Damelin and 18 years experience in the IT environment, which includes extensive experience in customer relations, support and service; human capital management; operations; call centre management; and sales.
Comztek is a leading distributor of high-value, high-demand, consumer and business technology products and solutions throughout South Africa and the African continent.