MTN is introducing new measures aimed at ensuring an improved Internet experience for all BlackBerry customers on its network.
The company has announced that it will put in place regular traffic monitoring measures to counter the negative impact on the network caused by BlackBerry Internet Service (BIS) users that stream large amounts of content outside of the fair usage policy.
Says Devan Chetty, General Manager: Core & IP Planning at MTN SA; “The aim of this is to ensure that the current over-usage by a small group of heavy data downloaders does not negatively affect the Internet experience for everyone else. The MTN customer experience is our priority.”
The measures will enable MTN to manage usage speeds that fall outside the intended parameters (browsing, e-mail and links to websites) for the BlackBerry Internet Service, such as streaming, downloading of files and Voice over Internet Protocol (VoIP) on the BlackBerry network.
Concludes Chetty; “MTN would like to assure its customers that these measures will curb the negative experience caused by these heavy users, thereby ensuring a world-class experience for all MTN customers.