Nigeria’s National Information Technology Development Agency (NITDA) raised concern that the majority of Nigerians are not using the Internet for business purposes, as only 6.7-million citizens have ventured online to conduct business – that is just a fraction of the 160-million population.
According to figures from NITDA, only 45-million use the Internet at work, school or in their houses. “NITDA’s Director General, Professor Cleopas Angaye said the percentage of businesses that use computers was 39 per cent while that of businesses that use the Internet for customer service was just 15 per cent of the total number of 45 million Internet users in the country,” wrote Nigeria’s Daily Trust.
According to Angaye, only 30% of business that use the Internet are involved in customer service, while only 16% of businesses in the country are involved in online product delivery. “But he said the baseline indicators of e-business by states showed that percentage for businesses with computers was significant in all the states surveyed, but particularly high in states like Kaduna and Lagos,” Daily Trust added.
The most worrying factor for Angaye is that e-government usage is even worse, with only 8% of MDAs at federal level receiving orders via the Internet – and only 38% of them have functioning computers. He added that only 60% of MDAs within states have websites.
“Professor Angaye said 70 per cent of Nigerians live in the rural areas and these people are not connected to the Internet. He added that there is huge market for Internet related businesses in Nigeria as the country has the highest number of Internet users in Africa and eleventh in the world,” Daily Trust concluded.
Charlie Fripp – Consumer Tech editor