Uganda: Communications Commission urged to regulate telecom companies
Uganda’s New Vision reports that the country’s government has issued a two-month ultimatum to communications regulator, the Uganda Communications Commission (UCC), to rein in over-zealous telecom companies.
MPs from the Information and Communication Technology (ICT) committee reportedly gave the instruction during a recent meeting with the UCC.
Authorities claim telecom companies that send unsolicited messages to customers are guilty of ‘invasion of privacy’.
They assert that these companies need to be regulated and invasion of privacy can lead to legal action.
According to the report the MPs want the UCC to revoke licenses of repeat offenders and that unsolicited communication is used to defraud innocent customers.
The Executive Director of the UCC, Godfrey Mutabazi, is quoted as saying that the body is busy with drafting new terms for telecom service providers in a bid to improve service delivery in the sector.
“We are equally concerned about this issue. We shall be meeting stakeholders next week and later on the public about changes into regulating telecom companies,” Mutabazi is quoted by New Vision.
The organisation has also reportedly acquired Quality of Service (QOS) and monitoring equipment to help regulate blocked and dropped calls.