MTN Ghana deactivates thousands

May 7, 2012 • Mobile and Telecoms, Top Stories

Mobile operator MTN Ghana has deactivated over 21 000 of its subscribers as part of a drive to clean up the mobile network. Users who were selected for deactivation either did not register their invalidly-registered SIM cards, or was disconnected due to inactivity.

Haruna Idrissu, Ghana's Minister of Communication, supported the call for subscribers to register their SIM cards (image: Ghana News Link)

MTN Ghana said that the number of deactivated SIM cards only represented 2% of their entire subscriber network, which managed to increase by 2.3% at the end of the company’s Q1 results. This is not the first time that SIM cards after deactivated in Ghana.

In March this year, Ghana’s National Communication Authority (NCA) deactivated over 1.5-million SIM cards which were invalidly registered or have been inactive for three to six months. It is not clear how many of the 1.5-million SIM cards belonged to each of the five network operators in Ghana, as the NCA were reluctant to divulge such details.

During the NCA cut-offs, MTN Ghana revealed that they lost an estimated 21 000, which equates to around 1.3% of the total 1.5-million disconnected subscribers.

Despite the forced deactivation from the NCA, the MTN Group managed to increase their subscriber base by 3.7% to just over 6-million users in this year’s first quarter, compared to 164-million subscribers in December last year.

“MTN Ghana also reported that it maintained its market share in a competitive environment, due to attractive promotions as well as the implementation of a regional structure to better manage sales and marketing,” wrote Ghana Web.

Charlie Fripp – Consumer Tech editor

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