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Vodacom reduces African roaming costs

April 4, 2012 • Mobile and Telecoms, Top Stories

Vodacom customers can expect huge roaming savings when travelling to six African countries where Vodacom and Vodafone operate.

Vodacom CEO Pieter Uys

Vodacom CEO Pieter Uys (image: Bandwidth Blog)

These countries include the Democratic Republic of Congo, Ghana, Kenya, Lesotho, Mozambique and Tanzania. Vodacom is leveraging its presence and that of its parent company Vodafone in these African countries, to provide customers who travel to these countries with reduced rates applicable across the Vodacom and Vodafone networks.

The flat rates have resulted in roaming data rates being reduced by more than 70%, from R17,50/MB to only R5/MB. In addition, roaming customers will also enjoy free incoming calls when they travel in these countries.

Commenting on the new Africa roaming service, Romeo Kumalo, Chief Commercial Officer at Vodacom says, “We know that people want to remain connected whether they are at home or on holiday in Mozambique, and that nobody likes the headache of worrying about roaming bills.  What we’re launching today is a solution to give our customers peace of mind when travelling. They now have one low roaming rate across our African family of networks and an especially aggressive data rate – just in time for the Easter holidays.”

These rates are only applicable when roaming on the Vodacom Lesotho, Vodacom Mozambique, Vodacom Tanzania, Vodacom DRC, Vodafone Ghana and Safaricom Kenya networks. The reduced rates will automatically apply to all customers who are roaming on the networks above. Standard roaming rates will apply if roaming on a non-Vodacom or Vodafone network in these countries.

For further information about international roaming customers can visit www.vodacom.co.za/roam or they can contact customer care on 111 from a Vodacom phone or 082 111 from any other phone, or e-mail customercare@vodacom.co.za

Staff writer

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