Customers of Bharti Airtel in Africa will soon enjoy seamless internet connectivity and simpler, more intuitive mobile data services. The operator has selected Nokia Siemens Networks’ Serve atOnce Device Management (SADM) software to be implemented across affiliates in 16 African countries.
In addition, Nokia Siemens Networks will consolidate the operator’s existing MMSC platforms into one centrally managed virtual platform.
“Nokia Siemens Networks’ robust mobile device management solution will allow our customers in Africa to enjoy the latest services by enabling seamless internet connectivity and excellent customer care support, while Airtel will benefit from reduced operational costs when introducing new devices or services,” said Manoj Kohli, CEO (International) and Joint Managing Director, Bharti Airtel.
Rajeev Suri, chief executive officer of Nokia Siemens Networks, said: “The shift towards smart networks that understand user preferences and enable delivery of customized services is helping operators such as Bharti Airtel deliver a superior Mobile Broadband experience. Nokia Siemens Networks supports this transition by helping operators to manage user experience better and deliver improved services seamlessly.”
Nokia Siemens Networks’ SADM will enable Bharti Airtel to remotely and automatically manage and configure user devices for new data services. The software will also enable the operator to gain valuable insights on device capabilities to make right business decisions when introducing new services.
Under a three-year contract, Nokia Siemens Networks will provide its mobile internet browsing solution (MIBS) and multimedia messaging solution (MMSC), hosted on a virtualized and centrally managed VaaS platform. This will allow Bharti Airtel to provide these services faster and cost efficiently to all its customers across all affiliates in Africa.