Millicom Ghana Limited, operators of the Tigo mobile network, has launched its 3.5G Internet broadband service in order to offer a fast Internet service.
The new 3.5G Internet facility has the capacity to provide data services at a faster speed and ensure a fresh mobile experience to Tigo subscribers.
Nana Apratwum, Brand Communications Manager of Tigo, said the company had added this product to ensure quality services to the consumer.
“With the launch of 3.5G Internet, we are proud to say that a very strategic piece of our jigsaw is in place,” says Apratwum.
Apratwum added that Tigo was sending a strong signal to its subscribers that after 20 years in the telecom market, it still focused on understanding the needs of customers and designing products to improve their mobile experience.
“The future for us holds unlimited possibilities and we will step aside for the consumer to lead the way to define our direction, our investments and our choice of technology,” says Apratwum.
Mobile Service demands
Rosy Fynn, Consumer Manager of Tigo says mobile services had gone beyond the basic needs of voice and SMS.
Fynn believes the demands of the average mobile user were becoming more complex, adding that the youth segment in particular had growing demands, thus driving the need to innovate.
Fynn added that the launch of 3.5G formed part of Tigo’s social contribution to the national push to increase Internet penetration across all segments of society. “For us at Tigo, the faster data speed of 3.5G means access to unlimited library resource for our students, quicker access to market information for our business,” says Fynn.
Fynn said with the launch of the mobile number portability, Tigo had positioned itself to become the preferred brand for subscribers looking for the highest quality mobile services.