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MTN SA drops uncapped broadband rates

July 8, 2011 • Top Stories

MTN SA drops uncapped broadband rates

MTN SA has reduced its uncapped Internet rates with effect from 1 July 2011, in response to customer demand.

These packages are not new, but the value has been substantially enhanced. MTN Broadband Uncapped Lite has been reduced from R749 to R299 and MTN Broadband Uncapped Pro is down from R1 999 to R899. The two packages will be subject to a fair usage policy of 3GB and 10GB respectively and will be available on a 24-month contract.

“The substantial investment that MTN has made in undersea cables and the fibre optic network has seen increased broadband capacity and a surge in data appetite. By bringing this value add to our customers we hope they enjoy the seamless experience that comes with being on MTN’s world class network,” says Serame Taukobong, MTN South Africa Chief Marketing Officer.

Fair use policies have been put in place to ensure the integrity of the network and that the consumer experience is seamless. Once the 3GB  or 10GB fair use limit has been reached, the connection speed will be reduced to 128kbps for the user for the remainder of the month. Users will still be able to access the Internet and download content – it will just take a bit longer.

All consumers using MTN Broadband will have access to the fastest available speeds at no additional cost.

The packages will be sold with an MTN Sh@reLink WiFi Internet router that allows the family or office to share one internet connection thus controlling and saving on internet costs. Depending on the capability and capacity of the MTN network and capability of the modem or router, a customer can connect at speeds of up to 21.1Mbps.

They will only be limited by their device capabilities and network capacity. MTN has recently completed the roll out of its 14.4Mbps network in all 3G covered areas and is currently busy rolling out an even faster broadband network with speeds of up 21.1Mbps in high demand areas.

“MTN is committed to providing fast broadband network access even in outlying areas in South Africa and will be announcing plans soon on how we will achieve this. This is part of one of our key objectives to provide all consumers with the best broadband service in South Africa at an affordable cost,” says Taukobong.

Uncapped Broadband

MTN Broadband Uncapped Lite and Pro are available on a 24-month contract in MTN Stores nationwide.

In a bid to enhance customer experience and ensure that subscribers get value for their money, MTN has recently launched 2 carry over features, one for all Internet packages & recurring internet bundles and another for all once-off internet bundles.

This carry over extension feature, which is an industry first in South Africa, on all actively marketed internet packages including Top-Up and internet bundles will enable MTN subscribers to carry over their unused internet data for additional months over the term of the contract with a maximum carry over extension of two times the monthly inclusive internet value.

Data Packages

For example, an MTN subscriber who is on a 2GB internet package for 24 months will now be able to carry over unused data in line with their cap until cancellation of the contract, with a maximum amount of data that is permissible being twice the monthly inclusive value i.e. – 4GB in the above example.

These enhanced data packages are in addition to the MTN Broadband 2GB that retails for R149.00 that MTN announced earlier this month.

This 2GB data package, which comes with a free modem, has carry over functionality and allows customers to carry over their unused data bundles for additional months over the term of their contracts.

Over and above these benefits, MTN customers on MTN Broadband 2GB will receive roaming benefits of free incoming calls while in the Southern and East Africa (SEA) region, and make calls at competitive calling rates.

This carry-over addition will enable MTN subscribers to carry over their data bundles for additional months with a maximum carry over cap of two times the monthly subscription data value.

Issued on behalf of MTN SA

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