Interactive Intelligence Launches Technology Blog

May 10, 2011 • Top Stories

Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has launched “The Tech Lounge,” a new blog for software engineers and developers.

The new blog, which supplements the company’s industry trends blog launched in 2009, provides in-depth technical articles about unified IP communications and the Interactive Intelligence product line. Specific topics include cloud-based communications, enterprise IP telephony, contact centre automation, business process automation, VoIP standards such as SIP, security, and more.

Interactive Intelligence designed the new blog as an educational resource for both general industry technical topics, and for helping customers and partners get the most out of its products through best practices and how-to articles.

Bloggers for “The Tech Lounge” come from the company’s development, education, support, and technical sales teams. These initial bloggers have more than 60 years of combined experience in the software technology industry.

“We created this blog because our customers and partners expressed a need for more ongoing, in-depth technical information about our products and related industry information,” said Interactive Intelligence chief marketing officer, Joe Staples. “A blog was the perfect communications vehicle to meet this need because it offers a transparent, two-way dialogue so everyone can benefit from each other’s expertise and perspective.”

To read and subscribe to “The Tech Lounge” blog, visit

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