Vodafone Global Enterprise said it has been appointed by Oracle to manage its mobile service needs in its Europe, Middle East and Africa (EMEA) region in a four-year deal.
Under the agreement, Vodafone Global Enterprise, the dedicated division of Vodafone that manages the communication needs of its largest enterprise customers, will supply mobile services management, mobile voice and data services to over 16.000 Oracle employees in the European, Middle East and Africa region billed on a fixed-fee, per-user basis.
For Oracle, the deal will offer the potential for significant savings as well as enhanced efficiencies, through Vodafone Global Enterprise’s managed services platform, officials said.
Under the agreement, Oracle is set to achieve greater cost efficiencies, benefiting from the enhanced transparency offered from predictable flat rate fee structures for mobility and managed services.
The flat rate fee structures have been designed to encourage worry-free mobile voice and data usage among employees to boost productivity, while ensuring that managers are able to accurately predict expenditure.
Vodafone Global Enterprise will also combine and simplify the management of mobile services within the company to drive standardization and provide enhanced levels of control.
“Oracle will benefit from the tools and consultancy that we offer to improve efficiency in both their fixed and mobile communications, said Nick Jeffery, CEO, Vodafone Global Enterprise.
“We anticipate this will deliver greater cost efficiencies. As well as greater convenience, we also expect that this partnership will deliver enhanced services to our employees through Vodafone’s solutions”, added Carol Kelly,Vice President, Global Revenue and Procurement Operations, Oracle.
The benefits will be delivered through Vodafone Telecoms Management, a fully hosted service designed to remove the operational complexity of managing the mobile phone environment for multinational businesses.
Underpinned by Vodafone Global Enterprise’s global Master Service Agreement, the agreement will give Oracle greater visibility, predictability and management control over its mobile services expenditure, as well as enhance the quality of service delivered to employees.
Vodafone Global Enterprise was established in April 2007 and provides managed communications services to many of the world’s leading global companies. It operates across five regions: Northern Europe; Central Europe; Southern Europe; the Americas; Asia Pacific and Africa with teams based in 21 countries across the globe.
by Ibrahim Mussah